Sussex Insurance - Langford

Great service at almost closing time, I mean 10 mins til closing and the Great person there made things quick and easy in a pinch.
Was very professional at their job, and am happy I got to deal with them after having bad experiences at other insurance places.
The Superstore location has always been my best experience.
Thank you again for your patience with us, and I'm amazed at the speed you get things done. I love your attitude and hope you have a great weekend, and on :)

Bailey did a great job in helping me understand how insurance premiums changed depending on where you live in BC. He also helped me reduce my insurance premium and explained the payments to me. All that in 10 mins. Thanks Bailey! Definitely my go to person for insurance inquiries and services.

Great service and assistance from Bailey. Helped me get new plates (my old ones were delaminated) and went over my car insurance to make sure I was happy with my coverage. Highly recommend!

Called in with some questions and Bailey was great to speak to. I'm not very good with this kind of thing, but he explained things clearly and it was really helpful!

I had a collision and needed an estimate of the impact to my premium. Since the new changes to the ICBC premium has become so detailed, I couldn’t get it over the phone. I came to this location, and Tyson was took the time to go through the calculations for me to provide an estimate for me. Thank you for going out of the way and providing excellent customer service!!!

Tara and Tanya both helped us with Insurance questions. As we are from the lower mainland a friendly voice and a professional manner helped us cope with our problems in these difficult times. We also deal with Sussex insurance in North Vancouver . Good service. Thanks

Fast, effecient, knowledgeable and friendly service. So much better than the other Agency I used to go to. Five stars!!!

Renewed my ICBC insurance through Sussex during the COVID-19 lockdown. As per the directions on their website, I completed a quick form online explaining I wanted to renew my insurance and received a phone call from Sussex in minutes. The customer service rep I worked with was friendly, knowledgeable and made the process of renewing over the phone very easy and stress-free.

Sussex Insurance has been our "go-to" insurance supplier for over a decade. This is due in large part to the exceptional, personal service by Tarra Rosenke and the team at their Superstore location. Tarra in particular, goes above and beyond, to ensure you get exactly what you need and have an exceptional customer experience in the process. We wouldn't consider going anywhere else.

Great service for a friend of mine. Helpful and knowledgeable.

Great service. Nice staff. They know what they're doing. Not a long wait.

Conveniently located inI Superstore, helpful and friendly staff. Quick and easy service.

Best service I've ever had. My agent Heather was super informed and delightful.

Great customer service every time. I have been going for years and have had nothing but positive experiences.

Carrie provided quick and efficient service via phone and email, which has been challenging during these times!

I was helped by Tanya and she really went out of her way to help me. She contacted ICBC on my behalf to fix a misunderstanding and made me save $400 in the process.

I've been coming here for 10 years, knowledgeable staff and quick insurance processing, I'll be back!

Really good customer service.. I renewed my drivers licence got a picture and insurance.

Solid place for car insurance! They know how to give you the best deal based on your car and what options are most suitable for you.

Very help and polite efficient service