Staples

Bought a printer for a senior family member for Christmas. Finally got around to installing it. However found that the box had been opened and the item didn’t work as expected. Took the item back to Staples Cold Lake and dealt with employee, Ankit. After explaining the issues, and reasons for the long delay in returning the item, Ankit helped us out in replacing the printer and provided a full exchange. He was very professional, courteous and understanding. Top marks for customer service!

I bought a backpack for my son before I realized the matching lunchbag was sold out almost everywhere in the country. After some sleuthing, I found out that Staples Cold Lake had 1 in stock. I called the store and the manager was extremely helpful. He talked me through the order process and then shipped it to me in Edmonton. I am very impressed because he could have said no, especially since this wasn't a big ticket item. Above and beyond for sure and I appreciate it. Shout out Manager of Staples Cold Lake! Thank you for your help.

The temperature of the building is always just right, never too hot or chilly and the staff always friendly and helpful.

A very nice store. The staff were friendly and helpful. The cashier was new and was very nice and she did great. The selection is second to none, but the prices are a little higher than other places, but the quality of stuff they sell is higher too.

Found what I needed at a great price. Friendly staff.

Recently got some business cards and print down. Ragvi, was very helpful, found me the best pricing and got me a pretty quick turnaround for my products!

Needed to get a PDF Printed off with a Size Change, used the Online Print Tools, took me maybe 5 minutes start to finish. Had made a mistake which I did not catch before I submitted the Order. Hour or two later the Print Centre called me to advise me of the issue and helped me choose the correct option. Top Notch Customer Service!

I worked with Lyn at the copy center to produce workbooks for an upcoming workshop. She was such a professional in every aspect of the print job. She's a computer savvy wiz and a real perfectionist. And to top it all off the workbooks look outstanding.
I also got a poster made off of a Power Point slide from the Workshop deck that turned out as professional as I've seen. I will be getting three sets of 7 posters printed this week.
Love this place.

My experience with Staples in Cold Lake was very rewarding and with the help of Marc I was quite relaxed. He explained some things that I was not aware of and made my transition to the new I-Pad easier. I just love Staples. Everyone in the store is very friendly and smile at you.

Good quality service. Employees help you out and give good information on which items they recommend. They are readily available if you got question about specific products. Employees are clear concense and to the point in helping customers walk in and out in timely manner

I dealt mostly with Garreth, and found he was a very helpful associate, taking the time to explain the issues, and good knowledge of his products. Well worth the trip👍👍 Stay Safe 🙏

Helpful staff and quality service! I took my computer here for repairs and a cleaning and there were no issues after. I buy most of my electronics here and I have always been pleased!

Dropped off a badly damaged cell phone. Technicians completely repaired it in about an hour. Saved me replacing it until the contract is up. Great job.

We were able to find what we wanted. Marc was very helpful assisting us till we left. Great experience! Thank you.

The staff in the Tech department were great helping me chose a new hard drive.
Extremely pleased with their overall attitude

Great selection with informative staff. The print centre is easy to use and help is always available.

Have bought several largerelectronic items there and had upgrades and repairs to electronics completed by them. All very satisfactory

Very helpful staff, helped me find the best option of product to fit my needs.

With price match and the best (read: not third party) extended exchange warranty, Staples is the best place for electronics.

I can always find exactly what I am looking for in stationary, ink, etc.