Rogers

I had the pleasure of working with Pretti from Rogers, and I couldn't be happier with the service she provided. She was incredibly knowledgeable, patient, and efficient in helping me get my new phone. Her attention to detail and willingness to answer all my questions made the entire process a breeze. Thanks to Pretti, I now have a fantastic new phone and a great experience to share. I highly recommend her for anyone looking for top-notch customer service at Rogers.

I purchased a new iPhone from this store. They provide us outstanding service specifically Miss Preeti. She is very sweet and polite. She gave us all the necessary information about the product. Thank you so much Preeti.

Unfortunately one of our company phones were dropped and needed to be replaced. We walked in and we greeted right away, that was the moment our amazing experience started with Clay! He was very helpful and informative. Even gave us tips on how to easily use our other phones to speed up our day to day process. He was quick to recommend a cost saving alternative for our company. His energy was amazing and how he interacted with other staff and clients was top notch. If we have any issues in the future we will be returning to Rogers to have the Clay experience. THANKS AGAIN CLAY for a wonderful time.

My husband ran over my phone this morning! 😳 We live far away (a 2 hour drive) but I managed to get to this Rogers in Grande Prairie in time to get a new phone- phew!

I just feel the need to share about how helpful Clay was! I came in stressed and crazy and he made getting my new phone go so smoothly. He was polite and informative and honest and direct about every aspect. He helped me get it set up, pick out a case and screen protector and was a pleasure to chit chat with while doing it. I would definitely go back to him again when I need my next phone, I highly recommend him!
🌟5 stars🌟

Thanks again Clay, I really appreciate it.

Great experience! Pretty is very helpful.
We're not Roger constumer, but she's still accomodating us for our Fido problem. High five to you Pretty! Keep it up!

Customer service was very good I got an even better deal than I had and much more products for my phone. Rachna helped me a lot.
Will definitely be coming back.

Clay at Rogers in Grande Prairie was incredible. Can someone please promote him or double his salary. His customer service over the phone and in person were just exceptional.

The staff at the Prairie Mall store are exceptional!!

Great place to get stuff

The observations made on two visits today epitomized the cost to consumers of dealing with a monopoly company.
The stark comparison in service, products and value, by every other provider was telling.

Worst store ever!! Clay is horrible! Clay you need to take some customer services courses instead of picking and choosing who you will be nice and helpful too.. Even loyalty at roger's head office said he was the nicest kindest guy ever, with him adding, I'm being super sarcastic.I have given them 3 chances and every time they mess stuff up..i will go to wireless wave in the mall before ever going back to you clay! You only get one star as that's the only way to post. Oh and thank you roger's head office loyalty customer service in Montreal for everything you did to try and make this right.