Pearson Int Airport Terminal 1 Ground Level

Many complain about airports. I must say they have not experienced larger airports to appreciate L.B.Pearson airport. I often use the kiosks and go through online pre check in and almost always it’s a breeze to check in. If I needed to go through line ups for check in the lines moved very well and the airline personnel is working friendly efficient and fast.
Security check is everywhere a nuisance. The gates area is great with plenty of shops and restaurants to choose from. Designated tablet tables are a great facility to bridge time. Washroom facilities are always clean.

Best airport in Canada. Spacious, clean, and easy to navigate. The parking is connected to the terminal. It is not free. The gates are easy to find. They even have free wifi with free ipad to order food, check your flight, and browse the internet. The intercom system is clear and loud enough. There are TVs around to watch news and sports. The Air Canada staffs are friendly and informative.

Really efficiently run airport. The food is great and the staff ensure everyone is processed in a timely fashion. Make sure to try the poutine. It's made fresh and reminds me of Montreal loaded with real cheese curds!

Very clean, well organized. Accessible washrooms.

One of the best airports. Always accountable. I’m not saying it’s perfect but not bad.

Wish there was a Tim Horton’s close to the gates F95, so we can take a piece of Canada back home with us

Nice and organized airport, have never had a bad experience 15+ years of travel.

The best airport in Canada. Easy access, lots of parking and clean.

Excellent. Well maintained.

Beautiful, big,spacious, well laid out. Helpful staff on hand to assist you. Free courtesy luggage carts to make your life easy. Lots of signage to direct you where you have to go. Lounge area with seats and tables for relaxing.

Was still fairly quiet at 5am, US customs and security was a breeze, staff were very friendly.

Clean, organized. Starbucks, Tim Hortons, booster juice

Best airport i found it in north america security check is fast super clean

Pearson stays very close to our heart as my wife and I landed here as skilled immigrants. The reception, welcome kit, support provided by immigration & custom officials were simply great. This is what exactly the newcomers need. Facilities, cleanliness, staffing, behavior - all 5 star.

This is one of the best airports I've ever seen. Clean, tidy, friendly and helpful staff (yes, even the security guys). WiFi extends all the way to where planes park. So you can stay productive while waiting on the plane.

Pretty friendly airport staff compared to others and they always do their best to make large groups move fast.

Clean with good shopping and food options while you wait for your airplane.

The iPads everywhere kind of give the airport a dystopian Wall-e feel and can be irritating with all the flashing lights. The iPads take up valuable sitting space as well!

Easy to get there by Bus (TTC /Go Bus...)
Always very organized and the staff help travelers all the time!
Try to be there 2 hours before the flight time for international flights.

Best airport in Canada

Awesome projection mapping on the 5th floor entrance to Terminal 1.

YYZ Toronto Pearson International to ORD Chicago O'Hare
Departing Pearson
Leave 3 to 3.5 hours before, if you dont have nexus or aeroplan.

TAXI
Taxi tell them US or Air Canada Depart Terminal 1.
Use City app and summon taxi.  Can't pay with credit card using app.  $40 to Pearson.

CHECK IN AND BOARDING PASS
Air Canada flights out to US
Go to Gate/Section 11
Use the Kiosk.  Need passport and booking reference. If says check assistance need to line up.  I have a common name so my wait was long.
Get ticket and passport ready.  Tell attendant your city destination.  Hotel staying at.  Any checked baggage or carry on.  As of today allowed 1 carry on and 1 personal/laptop bag.  Checked cost $30

CARRY ON AND XRAY
Get boarding pass.  Can buy water if needed near gate F.  Use credit card tap.
Get boarding pass ready to show security personnel.  Laptop separate bin.  Shoes.  Jacket.  Liquids out.  Push bin unto conveyer.  Remember number of bins.
At the end if you are missing items, then see attendant at end.   If not proceed to APC.  Remember to get all items, so best to store wallet , cell phones, passport in personal bag so doesnt get lost. If missing items see men at front

SECURITY APC
Go to Kiosk terminal.  Need passport. Follow instructions to declare any items.  Choose B1 visa business if going to conference.
Take off glasses when Kiosk ask for photo.  A receipt will print with your photo.  Line up.  Don't have nexus,  choose the longer line.
Approach officer when your turn at end of line.  Tell them destination, how much money you carry on, reason, example business conference.  Scan four fingers and right hand then thumb.  Four fingers left then thumb.
It didn't work out for me.  When to secondary.  Asked by mother and father's name.  Before marriage.  Ask for ID of my address used drivers licenses.  Ask for address where I'm staying.  After left security Gate F is finally available .

GATE
Use escalator or elevator.  Floor 2 is lower.  Your on floor 3.  Go to gate, see boarding pass.  Make sure gate doesnt change so listen for flight number.  Have boarding pass ready.  Plane will board half an hour early.  Look at boarding pass to see what zone your are at.  Example zone 1 will board first. Don't leave baggage unattended. Drag it to washroom.  Show boarding pass and passport to attendant to scan.

BOARDING PLANE
walk down ramp or jet bridge.  Check seat number on top of seat.  My plane e90 was narrow body so only two rows.  Didn't need to cross over.  But carry on above seat.  Put jacket and laptop bag by feat.  PUT seat belts on.  Two strap connect in middle.  Use touch screen to see map.

EXITING PLANE
Take all your luggage with you.
If have no baggage claim can go downstairs to taxi stand.  No security or immigration since your are treated as domestic.  Taxi stand attendant directs you to available taxi.  No pre booking.
$50 US.

GUIDE FOR RETURNING OR ARRIVAL

Departure Chicago O'Hare Terminal 2 Air Canada to Toronto Pearson Airport Terminal 1 Arrival

to check baggage need credit card
23.42 USD

Air Canada Check assistance will put sticker on.

head to security check point 5
first person scans passport and boarding pass

head to xrays
take off shoes
Go to scanner
hands above head with hands together

head to gate on boarding pass

wait until zone called see boarding pass
show boarding pass and passport to gate when called.

Flight attendant will give you a declaration form, but not a pen.

At terminal 1 toronto  pearson airport.
exit plane,  head to Arrivals sign.   You are not making a connection so keep heading to Arrivals.  Head down escalator.  will see a bunch of kiosk in the room.

need passport for the Kiosk to read and declaration form

The machine will print a receipt.  give to bso officer border security officer.  then go  down escalator to baggage. show receipt to next officer. exit. go to taxi gate D. no need to pre arrange, take next available one.