Firebrand Australia Pty Ltd.

Bought online via the website as I am in WA. It was easy to find what I was looking for and website was easy to use and navigate. Items posted very quickly and were carefully packaged.
Great service and hassle free.

Posting a review with 5 stars as your products are awesome. However your app has a few issues that need fixing. Three things aren’t working: add a note, suggestion to improve app and use of a credit card without using PayPal. Had to resort to phoning. Just wanted to let you know. The button to call also didn’t work. Everything else worked fine.
UPDATE: I have the latest version - the "Help us make this app better" still doesn't work and PayPal is still the only option.

The Firebrand team are awesome. They have a great customer focus. When my charcoal was not delivered they sent through some rubs while I waited for new charcoal to be delivered, which happened fast. Will definitely continue to use them. Highly recommended.

Excellent BBQ store. Love coming here for all my BBQ needs. Bobby has also given me great advice on improving my BBQ game. Thanks man!

Beautiful compact Bbq / Firepit 🪵🪵🪵🪵🔥🔥🔥👌👌👌 very easy to carry & use. Keep it in your Vehicle even store it in your Caravan...!!!

Stumbled across Firebrand when searching for a barbecue.
This place is BBQ Central.
Enjoyable experience in every sense of the word and the cafe tops it off.

The experience with Firebrand us amazing very caring and understand customer service they are every reliable products are worth the money I've been shopingbT firebrand for over 5 years and still will be

Huge range of BBQs, smokers, firepits and accessories. Great prices. I purchased an Oklahoma Joe's Rambler and some charcoal. Couldn't be happier.

If you are serious about grilling and smoking this is where you buy your charcoal. Firebrand is the most efficient and cleanest burning charcoal around.

Excellent selection of products with an extensive range of rubs, sauces and quality meats!

Kajal and Nicky always greet me with a smile. They always provide me with assistance and expert advice. They also make a great coffee from their cafe at the back. Bobby the Owner is always keen for a chat and is passionate about BBQ.

I absolutely love visiting this store, I’m like a kid in a candy shop!

Paul

Went to this store for the first time. The staff here are clearly very knowledgeable on all things to do with smoking or cooking with fire. This store has everything you'll need for fuel/rubs/equipment. They put all other BBQ supply stores to shame. Very excited to have discovered them

Great range, fair prices, very friendly and efficient service!! I'll be back for more...

Heard of this place from my mate, and I was not dissapointed! Great selection of coals, rubs, bbq sauce and everything you possibly need. The lady who gave me a tour was fantastic and very knowledgeable. I'll be going to for all my smoker needs

Very personalized service and products from a family business. My first order had a small hiccup with the fire starters missing, but the team made a sincere effort to rectify the issue and sent through missing items promptly.

Will be using again, thanks firebrand!

First time purchase with these guys. Peach wood for smoking was perfect. Ordered a bulk pack of briquettes and firelighters too. All arrived very quickly in excellent condition. Only 3 packs of firelighters in the box; a single email to sort it, and I received a call back within a couple of hours. Received an entire new box of firelighters within a couple of days. Excellent service, great products. 100% will buy again from these guys!

Great selection, low prices, and quick shipping.
Excellent customer service for the exceptionally rare case that they make any mistakes in the order.

Just purchased the SKEWER-Q, and it is far superior to any charcoal BBQ I have ever owned.(Been cooking with charcoal for 30 years). this thing will last a lifetime. You pay for what you get. Firebrand has always been my prefered charcoal, now i have the BBQ as well. Thank you to the team at Firebrand. Great products, great family run business! would highly recommend. Charles.

Amazing service, fabulous customer service

Incredible customer service. The staff members are genuinely helpful and go above and beyond to ensure customer satisfaction. Such a wonderful shopping experience and would not hesitate to recommend

I'm a BBQ enthusiast so it's not often that I come across a brand that really impresses and surprises me. Firebrand is one. The products are great quality and the designs stand out from the rest. I bought a parilla and Bobby, Marilyn and the team have been great to work with. You can tell they really care about what they do. Highly recommended. For those of you wondering whether you should pull the trigger on the parilla - just do it.