Harvey Norman Preston

Looking for a couple of top of the range pillows which surprisingly are expensive, and could not have been more assisted than with Anu (mattress manager to the stars). In the end he even chased them down from other stores. Great assistance Anu and because the pillows are so fantastic, l’ll include you in my prayers before l lay my head on them !

The team at Harvey Norman Preston have been all been exceptionally helpful. Together their knowledge in all things techs surpasses all other retailers. A huge thanks and appreciation to Lachlan and the team for their advice and excellent customer service. Highly recommended and the only store I go to for all things computers and electronic devices.

Happy with the service I received from Aaron in the Tech Centre. Did everything he could to assist, also provided a replacement item for a D.O.A.. he wasn't working on the day of the pickup, however, ensured the staff member on site knew all the details so I was able to pick up quickly without hassle. I would choose the Preston store again knowing there is sufficient support after purchase, if required.

Had to get a new car charger friday evening 8/12 and a lovely young man Seth (i think this is correct) from the phone section installed it and checked it worked. He was very helpful and knew what he was talking about and checked when he needed to know more. Very professional! Thanks Happy Stinger driver

Josh from the tech department was absolutely amazing! From his communication over the phone to assisting us in store was phenomenal! He even loaded everything into our car, this guy deserves a pay rise!!!! Will definitely be coming back to see Josh for all future purchases!! 10/10

They have a lot of products which you can take delivery of straight away which is amazing. We came in store and ordered outdoor furniture on a Thursday which was organised for delivery the following day...

Truly amazing service and variety of products. Ow and the store has just been renovated and looks amazing.... Win win

Bought Bed and Couch ,I dealt with Doug and ANU they were both very helpful and the prices were good. They were delivered in good time and the delivery guys did the job with a smile and were great to deal with .

I was very impressed with the service provided by Peter and Morris( drivers)
Very professional, friendly and going over and above.
They made the shopping experience even better. Thanks for excellent service.

Thank you so much Emily for the wonderful service. We were debating whether to purchase a dining table and thought we’d try Harvey Norman in preston after Harvey Norman in Thomastown were unwilling to provide any further discounts. Emily was extremely helpful and kind, and provided the best customer service! Thanks heaps🥰

Many thanks to Sean and Rosie in the Electrical section for their kind assistance in helping me solve a warranty problem with a manufacturer. Even though it was not an HN issue, they went out of their way to help me as a past customer. It is so nice to experience customer service which extends well beyond the point of sale

We went there to purchase an airfryer for our elderly mother and was assisted by Zoe and.
They were both honest and took their time to answer our enquiries and explain to her how to use it
The only thing I didn't like was when waiting to be served at the registers, a tall man I believe to be a some sort of senior / supervisor came and started yelling at Zoe that she needed to hurry up and go help other people on the floor because a man over there has been waiting and that she was taking to long.
This was terribly unprofessional, especially with all the customers hearing this. It seemed like a type of workplace bullying to me and made everyone around feel really awkward.

One of the best shop to purchase your home stuff on cheapest prices. Friendly and knowledgeable staff

Big thank you to Dylan in the bedding department. He is super helpful and easy to deal with and nothing is a problem. Love my Waldon Deluxe mattress 👍 Thanks again Dylan!

VANSHIKA the sale store assistant recommended me a great laptop with maximum performance with low cost offer, when I went to buy a laptop and provided great friendly customer service. Thanks to her I am having a i9 13 gen LPDDR5 16 GB Ram laptop with me now.

Their AV range is incredible and the cooking section is beautiful. Staff everywhere ready to help. Made choosing appliances for our new home incredibly easy.

This outlet has to be one of the best outlet of all. The staff is friendly, knowledgeable and very helpful. I prefer to visit this store for their exceptional service. Highly highly recommended.

Over the past 6 or so years I have always used this store although I live on the other side of town.
Best sales, best service..The best Harvey Norman store..

5 stars to Seb in phone/laptop sales. He always helps me and my aunties and he is so sweet.

Big thank you to Dylan in bedding department, he's truly amazing and very helpful. I have purchased table lamps from him and he was super helpful over the phone and physically. Thank you Dylan👍👍👍
Fantastic quality and great service

A lot of over busy unhelpful staff until Aaron and Chazz came along. Two great valuable team members that deserve recognition.