Powerhouse Supplements

This team is great!! Great product selection, I have had multiple online orders dispatched so quick it’s amazing, and response time to any queries is also amazingly efficient!! Great customer service here.

Upon my recent visit to the store, I encountered an unconventional setup that initially caught me off guard. However, I was pleasantly surprised by the exemplary service provided by the two gentlemen working in the warehouse. Their helpfulness, friendliness, and willingness to address all my inquiries contributed significantly to a positive shopping experience.

The staff's welcoming demeanor made me feel valued as a customer, going the extra mile by offering complimentary samples along with a shaker with my purchase—a gesture that added a personal touch to the transaction.

One notable aspect of the store is the vast array of options available for customers, providing an extensive selection to choose from, catering to diverse preferences and needs.

Despite the commendable service, I couldn't overlook the store's subpar storefront. The unconventional layout and presentation may deter potential customers from fully exploring the offerings. A more polished and inviting storefront could significantly enhance the overall shopping experience and attract a broader clientele.

In summary, while the store's setup might be peculiar, the exceptional service from the warehouse staff, the generosity in providing extras with purchases, and the extensive product range stand out as commendable features. However, attention to improving the store's front-end presentation would undoubtedly elevate the overall appeal and draw in more customers seeking a welcoming and aesthetically pleasing shopping environment.

Thanking the staff for all their help delivering my Pre Workout packages. Timeframe was within schedule and even a follow up call ! Extras thrown in as well!!! Thank you Guys !!!!!!!!

The best service, fast delivery 📦 and good quality of the products…. thank you very much ☺

Reliable and efficient.
I reached out to due to a delay in my order. Jacob responded promptly and fixed the delay (issues with courier). I received my order (with no issues) within next two days.
Many thanks.

great customer service, purchased Jet-mass today, the dude at the warehouse was helpful and friendly great experience

100% recommend Powerhouse Supps. Great customer service and they even sent me free extras in my package for the delay in shipping!!

Very efficient click and collect process with some added samples and gym towel thrown in. Definitely will be coming back.

Best customer service, top service and best range of products 👌🏾

prompt response when queried delivery and tracking of order

I ordered through Powerhouse Supplements and had requested Click and Collect. After discovering, after the fact, that they are not open on weekends, I emailed the company asking for a refund. They ignored the attachments I had included in my email and said “my order was out for dispatch” so I waited. After 5 business days, I hadn’t received any tracking information. I drove an hour from Sydney’s CBD to the warehouse in Condell only to be met by a warehouse setup, with loud music playing and no one in sight, nor on-site, to attend to me. I have since requested a refund but I will not be ordering from Powerhouse Supplements again.

I purchased some products of this shop by click and collect, I checked the expiry date of the products and ask them to change those with a newer manufactured date , they did it for me but with a rude and inpatient behaviour, I didn’t like their customer service and I never buy anything else from them. 👎🏻👎🏻👎🏻