Luggage Direct Kedron

I recently went to the Kedron store to look for a new suitcase.

After juggling various options for a while, Guy provided some extremely useful tips I never would have considered to help find something that best suited my needs. He was not pushy, was incredibly knowledgeable, patient and professional.

Very happy with my purchase and the service Guy provided. Quality service is always a treat! Thanks heaps! 😊

Brilliant place to shop at. Plenty of choices for bags. They provide tables and advise you to take the bag or luggage you're interested in to the table. Open it and have a good poke around. Excellent idea! I found my next overseas backpack. A 15L one. Small but perfect with plenty of security features.

The images demonstrate some of the security features I liked. It also has a pouch inside so cards can't be skimmed. Finally the pouch on the inside, for most valuable items such as passport, foreign currency ect. The little blue strap is to put on your handle of your luggage. Again, incredibly useful. The price, wasn't cheap, but you pay for quality 🤷‍♀

The employee at the shop was exceptionally knowledgeable, polite and kind. I'd return to shop there without hesitation.

Purchased 2x American tourister large bags from here just before a big trip in December. The price was competitive, good service by the team on a few queries I had.

I will certainly be back!

Great service
Lots of option and choice.
Store is really nice clean and well managed.
You got space for parking as well.
All size luggage available in reasonable price.
The man on the store was really nice and helpful.
If you are looking for luggage please visit this place you won’t regret.
Will be back for sure.
😊😊😊

Good range, I've got to say the customer service here was outstanding and I'm glad I walked into this store instead of taking a punt on buying online.

Salesman Harrison gave really good advice which helped me select the right suitcase for my needs and pointed out a couple of other items I hadn't thought about.

Opened up the suitcases I was interested in and pointed out the differences in partitions, wheels, and zippers.
Overall best customer service I've experience in any store in a long time.

I got everything I needed to get from the store. A big shout out of THANKS to Guy M and his lovely sidekick for helping me out with all my questions. They were both very helpful and friendly and Guy is very knowledgeable.

Great service today on Saturday at kedron. Super helpful and insightful while giving me space to browse at first too. Great recommendation on a suitcase for 3 months in Europe.

Virgin Airlines had damaged my bag and got a replacement. Lots of choices and ranges to choose from; Jess was amazing and patient, spend two hours in the store and got what I wanted and more! Eateries near by too!!

I had an exceptional experience, all thanks to the outstanding expertise of the sales guy. He took the time to listen to what I wanted, thoroughly knew his product range and all the pros and cons of certain brands. Will definitely come back for any other luggage needs. So impressed!!

I knew that I would find what I needed.
A cover for my lovely new suitcase

Fantastic service from Guy M.
Checked where we were travelling and for how long, what our preferences were and came up with some great advice. One stop shopping made terribly easy.
Thank you.

Great service and prices. The gentleman that served us on Saturday was under the pump but ensured we got the best product and value for money. We bought 4 cases on the day and left as happy and informed customers

Good service, knowledgeable staff and lots of different suitcases to choose from

Super helpful. Knows a lot about the products and provided a lot of insight into what to get and how to get the most for our buck!

I have always shopped at Luggage Direct for all my luggage and travel needs and was excited to see that a second store has opened at Kedron. The Kedron store has the same amazing range of bags and accessories as the West End shop. Just like the original shop, they have the best prices available and stock great brands like Samsonite at the lowest prices. I received excellent service- the staff were all friendly, efficient and knowledgeable. The staff members answered all my questions, showed me the pros and cons of each bag and helped me find the perfect suitcase for my holiday! I would highly recommend Luggage Direct Kedron!

They didn't have the item I was searching for but took my name and number. To my surprise they followed up with a call the next day to advise they would not be receiving stock in in time for my trip. With service like this I will definitely give them first try next time I have a need.

Great variety and very helpful staff- who gave me very fair and useful information which helped me pick out the perfect luggage for an upcoming trip. Very good prices too, highly recommend the Kedron branch. Thank you!

The young gentleman was extremely helpful, polite and pleasant. Steered us to a great brand that was cheaper and durable for carry-on luggage that will also travel well.

Luggage Direct is my go-to when I'm travelling. My latest suitcases have been winners. The range, guidance from the team and prices are second to none. It's great they have opened a store on the northside too!

Luggage direct Kedron assistant Wayne was more than helpful.He gave us much valuable information on purchasing our new luggage.Plus gave us his full attention.Love the service.Left store very pleased.Thank you Wayne