Australia Post - Helensvale LPO

The guys there are great! Very understanding if you are late with picking up parcels. Verify efficient and polite. Offer a range of services. Great LPO.

Throughout my years on the Gold Coast, I have frequented numerous post offices, often relocating and renewing post boxes. However, I must commend this particular establishment for its exceptional service. The staff here are not only friendly but also highly efficient, making my experience seamless and enjoyable. I extend my gratitude to the team for their unwavering dedication and professionalism.

The staff are very thorough, quick and polite. Everyone was so friendly. Easily the best experience at an Australia Post I've had so far. Made submitting my passport application so seamless.

What an amazing group of people at Australia Post Helensvale Plaza. I’ve been a customer for more than five years and every time I visit I get the best customer service possible. They’re friendly, efficient and always ready to help. Highly recommended you visit for all your postal needs.

This is the only Post Office I have had a pleasant experience in. The staff are always very friendly and more than happy to help. Yohan and Rohil go above and beyond. Would not go anywhere else. Thank you team!

One of the best on the Gold Coast. They have everything you need to send letters, parcels, lovely selection cards and gifts.The staff are very friendly and helpful. Love that it opens at 8.30am Mondy to Friday and it opend half day Saturday

I visited this Post Office today and I was so happy with the service. The gentleman that served me went above and beyond to help me. I highly recommend Helensvale Plaza Post Office for all your Post Office needs.

It's always a pleasure to go into Helensvale Plaza post office, the staff are very friendly and knowledgeable. I always leave with a smile on my face.

Staffs are super friendly and very helpful.
The best post office I’ve ever been.

We drove 20 minutes, past several other post offices, because we’d heard such great things about the service at Helensvale.
The staff were so incredibly polite and helpful - to us and to each other, with a staff member in training.
Highly recommend.

Nicest and most friendly staff. Always go above and beyond. Thank you

I started a new online e-commerce business. I went to this post office and they set me up with e everything I need.
I now have a business account and saving money on postage. I even print out my own labels they supply at home. So happy I walked into your shop. Great People and Service.

Super patient, helpful, KNOWLEDGEABLE and friendly. Best post office on the Gold Coast.

Never seen such a helpful team at a Post Office, with each one going over and above to help their customers. Much appreciated Yohan, Rohil, Jat, Hikari, Dani, Naomi and B. ⭐⭐⭐⭐⭐

Wow!! amazing service, I'm happy to wait in a que to be served by the staff here. Always a great experience.

Fantastic service with a smile - the best post office I've visited on the Gold Coast. And they even open on Saturdays! Will definitely be back to this branch for my postage needs.

This outstanding family run office is 1 of the best Australia Post Offices I have been to. They helped me setup a business account and now post Box as well. Extremely knowledgeable staff and have a smile and willing to help with any questions. Clean organised store. They take care of all their customers, from mailing, to passport photos to passport applications. Very professional and friendly.
Thank yoi

Great customer services. We dealt with Rohil. He was very helpful and professional with all our Passport inquiries especially at the busiest time of the year! Highly recommend this office!

Rohil was so helpful getting an old fella his passport application printed nearby and great photos taken.
Super easy process thanks mate cheers

I had a great experience. Everyone is super friendly and always helpful. Thank you Helensvale Plaza Post Shop.