University of Canberra Medical and Counselling Centre

Doctor Tong is good, he take care me every thing few year ago. My appointment was at 9:00am and I waited for only 1mins to see my GP. The staffs here are very friendly and helpful. I always come to this medical centre when i need to use!

Receptionist staff are so kind and welcoming. Dr Kylie and Dr Ryan and amazing GPs. Highly recommend!

I have been seeing Dr Jenny Weekes for years now. She is absolutely phenomenal, the best doctor I have ever been to. She is incredibly thorough, listens and is never dismissive. She will never cut your appointment short, she takes the time needed to make sure you have all your questions answered and feel satisfied with the outcome of the appointment. If other appointments are slightly pushed back or there is a bit of a wait, this may be why - but it is well worth it and just means she will do the same for you. The reception team are also amazing at fitting me in at the last minute, even when Jenny does not have any available appointments. They do very well in what is a hard job and can be full of criticism from the public. -- I felt compelled to leave this after seeing some of the reviews, which I believe do not provide an accurate reflection of the practice. People are very quick to provide negative feedback (and do not often provide the full picture), but often do not make the effort to share when things go well.

Dr. Flanagan has been looking after me and my whole family for over ten years. She has a genuine care for her patients and has always gone above and beyond to help us with our health concerns. She has guided myself and other family members of mine through numerous health challenges over the years through careful, sound advice and a wholistic approach that addresses ALL aspects of health and life. She is an excellent diagnostic specialist too and follows a very thorough approach to diagnostic testing. All of the health issues we have encountered have been accurately diagnosed by her and then swiftly treated by her caring and wholistic approach.

As for the clinic itself, I have nothing but positive things to say. From the moment I set foot into the clinic in 2011, I have found the administrative staff, for the most part, to be warm, welcoming and professional. The only drawback is that wait times ARE quite long at times, but it is a trade off I will happily make for the genuine and top quality care myself and my family receive from Dr. Flanagan.
I highly recommend this clinic and Dr. Flanagan!

I have been seeing the doctors here for several years now. My regular GP (Dr Weekes) is above and beyond. She genuinely cares about her clients and has often helped me regarding mental and physical health. She listens and genuinely attempts to find solutions to my ailments. I have since had a child and I take her to see Dr Weekes as well. My only qualm is that Dr Weekes is so popular I have to book well in advance! When I absolutely cannot see Dr Weekes, I will see Dr Flanagan and Dr Newbery (who is the BEST gyno in town - do not dismiss him just because he is male, I have felt safe and respected every visit. He is a delight and very funny.) I have also seen Dr Tong on occasion who is lovely as well.

Incredible staff and doctors! Always so helpful, friendly and kind.

Five stars for the GPs, I have been seeing GPs in this medical Centre in the last four years, especially Dr. Newbery & Dr. Flanagan ! I know the waiting time could be more than 1 hour, but my friends whom seeing these two doctors they would say it’s worth for waiting!

Very good practice have been attending for years. Doctors and nurses are helpful and friendly. Sometimes there’s a wait but it’s worth it. The doctors don’t rush you so you know when you have your appointment you will get treated very well.

I've been going here for 12+ years. It's a great clinic. Sometimes the wait times can be a bit difficult to manage, but this seems to be getting better. The administrative and medical staff are friendly, knowledgeable and approachable.

Friendly staff. Sometimes I have to wait a while before I see my doctor, but it due to my doctor been so kind to her patients and given them all the time they need; then, I do not mind waiting as I know when my turn comes, I will have all the attention I need :)

Dr Weekes is the best Doctor we have ever had. She is kind, and very knowledgeable - fantastic family doctor!

Very responsive and helpful. Doctors are thorough and explain things in understandable terms.

Definitely recommend. Reception staff are very friendly and doctors are knowledgeable and considerate :)

Friendly staff and good doctors. Best part is being able to have the same doctor and not a new one each time.

A patient of many years I’m always made to feel welcome and cared for. Anything from a vaccination to major injury.... thank you all!

The staff are always super friendly and professional! Have really helped me out when I needed it