Vodafone Altona North

The staff here is excellent. Hyder was very helpful in upgrading our phones (me and the Mrs). Super nice guy who understands the needs of customer and works with us accordingly to get to a good solution. Highly recommended.

Had a visit in the shop today, upgraded my phone and the staff was a
friendly and patient and explained everything clearly. Helped us with transferring the data too. Amazing people with good vibes.

I needed help with my elderly father's Sim, the guy at Altona gate was brilliant & got dad's phone working.

Raj was incredibly helpful. He explained all of my options, explaining all of the pluses and minuses. It was an excellent experience. I had the opportunity to remind Raj of an experience that I’d had a number of years ago in the shop where a Sales Consultant was less than customer focused. At that time Raj took my call, followed up ensuring that I was happy. He remembered that call. Today he explained what I could expect and went above and beyond the usual transactional experience. It was a pleasure doing business. I will continue my business relationship with Vodafone Altona Gate!

Raj was incredibly patient and supportive while I tried to select the right phone and set it up with 2 sits from Australia & UK. No issue seemed to be too big for him to sort out and I recommend his shop to anyone needing personalised and friendly support.

Sourabh was very helpful . Polite and served with a smile. Helped us with data transfer between phones as well.

I was an amazing service, they fix all my problems in a really short time. Specially the service from Mariana Who give me a really good internet plan. Exactly what I was looking for. I full recommend the service.

Akshat was terrific! He spent so much time showing me how to access everything on my new phone! Thank you for your exceptional customer service! Absolutely why I stay with Vodaphone😃👍

Raj was really helpful and will give good suggestion, it was very nice experience

Raj is very accomodating, my transaction was so smooth.

I visited this store today in Altona North. I have been going there for a few years now but never have I experienced such amazing professional service. Raj was extremely helpful and patient with me and I would highly recommend anyone needing advice for new phone plans or new phones to visit the store they were amazing. Raj in particular wasn’t pushy at all for a sale and he was extremely genuine

Good service, happy to recommend this store. Sorted my issue out very quickly.

I went into the Altona Gate store today to trade in/ upgrade my iPhone.
The guys there are so helpful and make everything so easy!
I’ve been going to this store for years & the service is always exceptional!

Great service! Quick and helpful.

Raj was excellent and provided us with amazing service make sure to see him

I walked in to this store to sort my billing issue,
And i was greeted by AK! And i must say, he turned around the negative online experience i had to something truly amazing. He sat down with me, spent the time to understand and explain exactly what was going on, i ended up bringing remaining 2 services to vodafone! Great asset to vodafone!

Very accommodating sales person inside. Shoutout to Fais, the sales person that we transacted with during our visit. His service was topnotch and he was able to go beyond what we have expected. He was able to arrange every possible deals that he can give us. very accommodating and lovely man!

My sincerest thanks to Raj the Store Manager who provided a wonderful service to me today. Nothing was too much trouble for this Store Manager who was most supportive and who guided me through the best product for my needs. Excellent and thankyou

Boys did a great job, I brought the phone online but they still helped me to transfer everything from my old phone to new one. 5 stars for customer service. I will definitely come back to this store for all my future mobile needs.

Very good service, thanks Raj