Slife - Airbnb Property Management

Stayed at The Coterie Apartments for two nights. It's a really good and clean apartment, modern kitchen design, great view of the city from the balcony and it's just 2 minutes away from the Train station. Thanks Gabriel for the greatest customer service ever provided! Definitely recommend it!

very professional team, very good location with beautiful view and room. we will come back for sure.
thank you Slife for the best service.

Gotta love slife! Aaron was super helpful

Very professional property management company. Team members are friendly. They are really providing me the best return in the market

That’s great service experience I’ve even had. Cool guys cool environment

Amazing place!
Couldn’t recommend more🤩
We will come again for sure!

Amazing place, very convenient. Will stay here again.

Good quality and amazing unit! I recommend.

Love slife.

Nice room and great service!

Reasonable prices. Terrible service and basic apartments.

Stayed on manning street south bank for two weeks. About the only good things about the apartment were the location and that the internet worked. For over $700 per week, this felt like a rip off.

When we checked in, the leg was hanging off of the sofa. To be fair, they sent a handyman to fix it but he left wood chippings on the floor and didn’t arrive until the evening. Even after it was fixed sofa bed was really uncomfortable (probably because it was uneven).

We also weren’t given a bin which seems a bit odd. I requested one but it never turned up so we had to keep a bag on the counter.

It got to the point where I felt there were too many things to complain about. Everything in the apartment felt cheap and most of it was broken. There was missing crockery, the measuring cups were all cracked and broken And even the broom had been snapped in half and not replaced.

Do not stay here.

Confusing instructions, only one key between us for an 11 day stay, terrible internet, broken bed, moved units due to their booking mistake, cheap uncomfortable furniture, awful. Do not book through this company

Slife cannot be trusted. Do not book anything with this company.

Our accommodation had been booked for months and fully paid for. As the Matildas announced they were the play in Brisbane at the weekend, Slife saw an opportunity for more money and cancelled our booking with two days to spare.  We received no noticification from them, instead a cancellation status from the booking company.

I contacted them and they denied the cancellation was due to the match, stating the accomodation was going to long term rental. The property came back on as a holiday rental the following week

Do not risk your holiday being ruined, with so many accomodation options (usually), choose another, more reliable and honest company

Sent from my Galaxy

My wife and I booked a stay in Brisbane via airbnb that was cancelled by Slife. No apology or explanation. We had to find alternative accommodation just before our trip, paying three times more. If you are booking in advance to save money, avoid them!

Pond scum. Disgusting property management agency. I have frankly never dealt with more incompetent people, and I've dealt with a lot in my time. SLIFE takes the cake for being the worst, hands down.

They ripped me off big time by ignoring me for months whilst also trying to take my money.

They are so quick to try take money, but will literally ghost tenants for months at a time when asked for any help.

I asked to vacate in November of 2022, and we are in January 2022 and I was yet to receive a single reply.

They do not do their job and still have the delusional confidence to try and scab money off victimised tenants wherever possible.

That's crazy to me and doesn't make sense. They are also trying to continually gaslight me and say it is my fault that they were ignoring calls, texts and emails for months.

They are then trying to push the idea that I am responsible for more costs and more rent - when they've already been given months and months of notice that I was vacating and have not even been living in the apartment, as they were made aware months ago.

It is my sincere recommendation to you reading this, based on my factual personal experiences, that you want to stay as far away from SLIFE and their employee Elsa Liu as you possibly can.

I have all the documentation to prove this as well, with communication threads, records of calls/texts and witnesses to back up any and all claims.

If you are a property owner looking to use SLIFE for your apartment management, steer clear, they seem to want to charge you huge management fees whilst also not doing their job for months at a time, to save their costs and effort. I know this, as this is what I've experienced first hand.

If you are a tenant dealing with SLIFE, beware, they are not fair in the slightest and will literally do anything within their power to make sure you are wiped out, destitute, with nothing left - as they are actively doing to me now.

I am being so reasonable making fair offers to solve their issues, but they are being so horrid and ignoring my more than fair offers to resolve their mistakes.

It's hard to negotiate a fair resolution when one side is blame-shifting and entirely delusional as to which party is actually at fault (they are).

That's the type of people you're dealing with here at SLIFE. I would give them a negative / 5 star rating if possible!

Beware! Watch out for these deceptive malicious people with no empathy, righteousness, fairness or heart. Not happy.

Edit: they also seem to be happy I was attacked and kidnapped on their property and offer zero empathy or understanding. They are cut throat and horrendous to deal with. Would advise everyone take their business elsewhere.

Shocking company. Horrific. I wish I didn't have to write this but I need to warn others.

I recently heard a story from my friend about his experience with the property management company SLIFE. It was truly shocking to hear about how negligent and unprofessional they were in dealing with him.

My friend had been living in an apartment that he rented from SLIFE for quite some time, well over a year. In the month of November of 2022, he gave them advance notice that he wanted to vacate, but they never responded to him - all while he was then expected to continue paying rent. Wild. When they finally did give a response, it was completely dismissive and simply ignored all of his requests. SLIFE was so unfair and did not operate with integrity. On top of that, they tried to extract additional fees from him which was incredibly unfair as he had given them ample time and notice to find a replacement tenant, all whilst being ignored for ages.

The way SLIFE handled this whole situation is totally unacceptable and downright despicable. All the blame for their lack of response was shifted onto my friend even though it was entirely their fault in the first place!

They evidently also tried to gaslight him into believing that it was somehow his fault that they hadn't responded in any timely manner or helped out in any way - this is exactly why people should be wary of using their services as tenants or landlords alike.

SLIFE has no regard whatsoever for fairness or justice; all they care about is making money and taking advantage of their customers' trust, based on what I've seen first hand and after looking at the facts in question.

This type of behaviour should not be tolerated at all, yet so many people have become victims over time due to these malicious tactics employed by SLIFE personnel like Elsa Liu. It's incredibly disheartening that this type of business exists and if I could give them a negative / 0 star rating then I definitely would! They do not even deserve to be operating a business.

So please, if you're considering using SLIFE for anything - DON'T!!!

Their actions are morally reprehensible and can only lead to heartache and frustration down the line when you end up being on the receiving end of unfair treatment like my friend did. Instead, look for businesses that display high ethical standards when dealing with customers/tenants/landlords - this will save you a lot of trouble in the long run!

Ripped us off with a damage not done by us. Extremely loud at night - could not sleep. Partying next door, people banging against our room doors. Even after reaching out for further notice, Slife did not answer. Make yourself a favor and stay elsewhere :)