Australia Post - Knox City Centre Post Shop

Glenda went absolutely above and beyond for me, she is so compassionate and understanding I appreciate her work so much. Thank you Glenda! I’m wishing you and your team all the best, thank you all for your help today

Every staff member (all 4 that helped me at various times) were amazing, helpful and so kind. They were kind to each other and to every customer! Super helpful.

Visited to get a passport photo, had two staff members helping me to get the best photo possible.
Such nice people and made it a fun experience.

Extremely busy on a Monday morning with plenty of passport queries and photos but the line move efficiently and there were plenty of staff.

Alex helped me with my passport and she was extremely helpful and nice very grateful awesome service :)

Well organised, they are providing the best service. Went to apply for passport. They provided proper guidance and completed the application effectively. Well organised. Thank you.

My local auspost.

Went in first thing Saturday morning to lodge a parcel and renew my passport. Had an important appointment half and hour after.

Got served by Glenda. Extremely helpful and patient. Even though the camera glitched the first time. In and out in 10 minutes! Even though I wasnt part of the first group served.

Staff here are super friendly and helpful. One of the ladies who helped me went beyond and above with my query. Note: Can be a little difficult to find without the centre map as Google maps isn't great at indicating the levels. I think it's a good sized shop as well. I would go out of my way to use this Auspost if I was sending multiple and/or important items.

Exceptional customer service from the the Team at Knox City Shopping Centre Branch. They do remember their customers and have offered me consistent and caring service which makes sending and receiving parcels a wonderful experience!
Keep up your good work, Team!!
Gani Ganegoda

I use this post office regularly and thank you to the nice mannered young man who has served me. I think is Paul. Very nice, helpful and goes beyond to help. It makes for a very pleasant experience for older people like me.

After getting no service at Mountain gate post office. I walked into Knox and was in and out with my working with children's check and super friendly and fast service in less than 10min. That's customer service. Such a relief, thank you so much.

Today I went into the post office to post a couple of items interstate. Usually going to the post and doing this kind of stuff is difficult however I was helped by a lovely lady by the name of Darja who made my experience enjoyable yet efficient. Give this woman a pay rise her service was 11/10!

Fantastic staff who are happy to have a chat if there's no queue! Great range of products and services. Self service kiosk is awesome for times when you just want to post a letter and the queue is out the door!

Great customer service on Friday - staff member Paul went above and beyond to assist me. I am a regular customer at Knox and was very impressed with the assistance I received.

Great service from Marnie at Knox Post Office. Went above and beyond helping my wife Pam and sister-in-law June with their proof of age cards.

Have been to this post office many times and have always found the staff pleasant and helpful.

The last two times I've come here to send a returning package I was served by a man and he was always super nice and happy to help! The friendliest and best customer I've come across

All lovely staff. Very helpful and the lady Christine at the counter was a gem. Kind and friendly and very very helpful. Explained everything I needed to know very well. Thank you

Previous reviews for this shop had me expecting the worst, but I was served quickly and efficiently by a polite and happy lady in the middle of a week day. I've got no complaints.

Excellent service by Christine, great attention to detail and patient throughout the passport application process.