P & N Logistics Pty Ltd

Disappointing Experience with P&S Logistics

I recently booked P&S Logistics to ship my car interstate, but unfortunately, I was thoroughly let down by their service. Initially, they emailed incorrect drop-off advice, leading to confusion. To exacerbate matters, they provided an outdated phone number for a contact who no longer worked for the company.

Upon finally contacting someone from the companconfirm drop-off details, I was not told that the location had changed from Campbelltown to Penrith. This unforeseen change resulted in a stressful, time-consuming, and costly process.

Even more disheartening was the dismissive attitude I encountered when providing direct feedback to the company. Instead of acknowledging the errors and offering solutions, they were indifferent and accused me of not following their processes

Overall, my experience with P&S Logistics was far from satisfactory. I cannot recommend their services based on the lack of communication, outdated information, and dismissive response to customer concerns.

PLEASE AVOID THIS SCAM BUSINESS AT ALL COSTS!!
The most unprofessional and unethical company I have and will ever come across!
Extremely rude and unhelpful team on the phone who yell and shout at you over the phone simply because you are requesting that your car gets picked up for shipping the pick up day you actually paid extra money for. Not only that, you find the disgusting reviews online and cancel the shipping request, and they humiliate you for the refund. I’ve been requesting my refund since the 12th of March 2024 and I have not received it yet. The company forged a refund receipt and sent it to me but no money was refunded!
The pick up person will rock up without a truck to even pick up your car and the person covered in oil and dirt.
Reviews show other unsatisfied customers who received their card either later than the drop off day the paid for, damaged cars and stolen items from cars, or empty fuel tanks, or car left for weeks in yards under storms and severe weather. This company never took responsibility for damaging customers cars.
PLEASE AVOID THEM AT ALL COSTS! Don’t fall for this scam. You’ll lose your money and cars.