JB Hi-Fi

This isn’t my regular local JB but my man Thomas definitely just made it so. Most helpful and genuine guy which made my shopping trip next level. Definitely one of the better JB Hi-Fi I have been in around Melbourne. Thanks Team!

Salesperson was excellent, great knowledge of what he was selling. Walked out of the store feeling well looked after. Big thankyou to Myles.

JB Greensborough.
I went in with a specific need for some entry-level tech and got exactly what I needed. The staff were friendly, helpful and knowledgeable and as a side effect of my purchase, even saved me $10/month on my phone bill.

Adam at Greensborough is brilliant. Thank you

After two days of trying to buy a phone from Telstra, I was directed to Jb hi-fi in Greensborough, where Adam sold me the the exact phone I wanted and added it to my existing Telstra account. He ensured everything was ok and I was one happy customer on my way.

I’ll be back.

I stay with telstra because of the coverage around Australia but their sales and service is so bad rotten doesn’t event start to cover it. Thank god they have handed some if that over to jb hi-fi

The lady had a weird haircut and a lot of piercings but she was very helpful.

So Incredibly impressed with the service from Thomas and the team at JB Hi-Fi Greensborough.
They really understand customer service. Not only friendly but very helpful.
Thank you-!

Just needed a replacement game controller. Friendly staff. All good

Best customer service I have ever received. Needed help with an issue and Archie went above and beyond to make sure it was resolved. Will definitely return to shop here for that alone.

EXCELLENT. From the greeting at the door, the service at the desk and to the manager I had to see. 5 stars. I had to return a faulty product and nothing was a problem. I used to work at Harvey Norman and returns were always a nightmare interaction. NOT HERE. The store is actually really big once you go in. Huge car park so that’s no issue. Right next to car part for convenience.

I recently went in to JB Hifi Greensborough. I went in to buy headphones and the lovely sales assistant Ben asked if I would like a telstra phone plan review. I had no idea they were a telstra shop. He was incredibly helpful, saved me dollars and threw in a $500 gift voucher. I believe Ben went above and beyond and I really appreciated his help. I wish him well in his career.

Great phone deal. Awesome staff.

A wonderfully spacious store that always seems to be brimming with friendly, engaging staff (received head nods and smiles from almost every one I walked past). A particular shout-out to Brooke at the service counter for dealing with my frugality when I requested a price adjustment on an item I had already purchased as the price had lowered since I had bought it. In this economy where every dollar counts more than ever, it was so lovely to have such kind, non-judgmental service for a task that I am sure is a bit of a hassle for the staff.

Had an awesome experience with staff member Adam. He helped me and my partner get a new phone and couldn't reccomend his service more. Was super nice and helped us out immensely. Couldn't have been happier 😊

Huge store. Was only there to pick up an online purchase. Staff were nice

I have been to some JB Hi-Fis that were so understaffed that I had to wait half an hour or more to get my questions answered or get help with finding the product. In contrast to all those branches, the Greensborough JB HiFi is very responsive to customers' needs and staff are really friendly and helpful.

Easy to locate. Friendly staff. What else do I need to say.

Went in with a faulty product and was greeted by kind staff who made the experience seem less. Refund was offered And granted and they were very apologetic for the fault as it was only 3 days. All class, would highly recommend.

Had what I was looking for at at great price

Always good.... Can't go wrong at JB

The staff are friendly and helpful. I had to exchange some earbuds recently under manufacture warranty and they did it all no trouble. I try to get all my electricals from JB now.