TerryWhite Chemmart Burpengary

I have been to this chemist a few times, but today was a bit different. I was served by Thelma at the counter, she was covered in stars which was very fascinating to me and my daughter. She made lovely conversation with us and also insisted she wrap our perfumes. She even let my daughter help put the stickers on the wrapping. Thank you for putting a smile on both our faces. Hope you do that “happy dance” like you spoke to us about.

Visited here while on my travels and I just wanted to say that Alice was such an amazing help today! She helped me find everything I was looking for and I know how tough this time of year can be but she had such a lovely smile and had a great can do attitude! Definitely be returning if I visit Brisbane again!

I just wanted to share the lovely interaction I had with Thelma this morning. She wrapped the gift packs I had picked out and happily just spoke about Christmas plans and the week ahead. It was nice to have someone wrap my presents for me, probably my most hated part of Christmas. Thanks Terry White.

I called today to sort out my grandfathers blister pack as he had just gone out of hospital and Alice was very kind and helpful on the phone. She talked us through everything and was able to sort out a plan for us moving forward with his medication.

Very happy with assistance given with my call from New Zealand regarding query on a shoe brand unavailable in NZ. Struck gold & shoes were placed on hold till pick up arranged. Thank you.

The team at the pharmacy are so positive and helpful , their Xmas spirit has lifted me so much , especially Thelma and adam they make my day , I will always go when I am in the area

Went into the chemist recently to grab some cream for some sand fly bites. Alice was really helpful and knowledgeable on what to use and it worked wonders! Thank you!

Thank you to Alice for your fantastic service, getting my son’s Webster pack ready. Loved your Christmas shirt.

I have recently heard that Elsie will be leaving soon so I would like to take this opportunity to thank her for her dedication .caring .patience. hard work and amazing customer service at Terry White chemist over many years of service
Elsie you deserve a medal for being one in a million and for being one of the best workers any chemist could ever wish for.
We wish you all the best on your new ventures and hope that your replacement will be as hard working and caring as you are.
Thankou for blessing us with your beautiful energy and beautiful personality
With much gratitude always from your customers .

Just had the best experience with Sophie! So helpful and so understanding of what I was after. Always have what I need!

Been a regular here for my medications for years, familiar staff who have personalised my service to suit my high medical needs. Never had a poor customer service experience, a lost script, any of it. Also offer free delivery to the local area which has been an amazing help. App is very worthwhile although has its faults, great for online ordering and getting scripts ready in store and for delivery.

Fantastic pharmacy, staff are always quick to help with their amazing advice!

Thelma was a true professional and her knowledge is a true asset.
Thanks again, I will be back !

Had a great experience here. Thelma was so friendly and compassionate and was able to offer reassurance over a problem I had. Would highly recommend this pharmacy!

I was struggling to find my escript, the team in store suggested the App and it had everything in there and could easily open it in store. Will absolutely be back and using the app more often!

I was seen today by Tony. He was incredibly helpful and took extra time to explain everything to me. Thank you

Thelma who served me the other day was an absolute superstar and her product knowledge and recommendations were second to none! Thanks again Thelma!

I made an urgent visit during work hours and was attended to swiftly with the right advice. I couldn’t be happier with the knowledge and service.

Sandra is always so friendly and helpful :)

I was looking for vitamins and Elsy provided excellent service, she was very knowledgeable and friendly. Will definitely recommend to family and friends