dusk Chermside

The ladies at Chermside store were so lovely and helpful. I was assisting a friends daughter pick out a Mothers Day present and the ladies assisting went above and beyond with helping us.

Just had a customer service/website issue dealt with very quickly and easily by Maria at the Chermside store, and then Katie in head office. They both helped me navigate a few different steps and sorted the situation very quickly and politely. Would love Maria and Katie to receive this positive feedback directly by store management if possible please.

Amazing and friendly staff! I was served by a lovely team member named Mandy, only her third week working but she was an absolute breathe of fresh air. Took her time going through some essential oils with me to find what I wanted.

Thank for great experience.

I came in tonight (Thursday 12/10/23) and was served by the lovely Mandy! I only came in for a Wick Trimmer and left with 2 candles and a candle care kit. Mandy was attentive and knowledgeable, and in a very sensory place made me feel very comfortable.

Incredible customer service!
I bought a Diffuser from this company over 3 years ago and I noticed that it had started to clog up and smell so I took it to Dusk at Chermside and the 2 young ladies behind the front desk spent a good 20 minutes cleaning it for me! no charge and no receipt required...Just good customer service with a smile.

Keep up the good work :)

Awesome store. Woman who served me was lovely & items were at a good price point. Plenty of sales (might just be the time of year?), but great service regardless.

I always get AMAZING service when I come into this Dusk. Special shout out to Jess! She's always so positive and willing to help and the best part is she always does it with a smile!

Happy with my purchase, definitely gonna come back. Also thanks to the helpful sales assistant. Cheers

Today I came in for a few bits and pieces and Kirsty provided me with amazing customer service, she was incredibly friendly and kind, she really personalised our experience!

Service here is always EXCEPTIONALLY GOOD with really helpful staff. I actually struggle to go in to Dusk because it's soooo hard to pick something... Be warned... You won't be able to walk out empty handed 😉

Had a very pleasant experience with a girl recently (sorry i forget her name). Retrieved what she helped me pick from high on the shelf and with a contagious jolly spirit on the whole time I was with her:)

Great customer service - helped me with a purchase when I had zero knowledge in what i needed to purchase. Would recommend

Servers are always friendly and happy to help!

Love dusk!! My favourite candle is Tibet!!
Staff here are lovely and helpful!!

Fantastic service and great scents

Lovely store with a great range of candles and always lovely staff

Black hair woman was so kind.
You are awesome!!!!

Really nice staff and the products are amazing

Always friendly and knowledgeable.

Busy but it was Christmas eve