Total Tools Richlands

All ways friendly and helpful.
Never had a bad experience.
Bought a hot glue gun for my wife.
All the boys seemed excited by it.
Also Total tools are supporting Movember, I bought a shirt as well to support this great cause for mens mental health.
Congratulations and well done Total Tools .
Dave

Went into total tools richlands to kill time and have a browse, found a charger mount for power tools, I asked Layne if they had one to suit my charger and after a bit of searching I was presented with exactly what I was looking for. Great customer service from the team, very friendly and extremely approachable. Would definitely recommend purchasing tools here for the weekend warrior or tradie alike 👌

The shop presentation is displayed with a high degree, clean, very impressed, and within moments of entering the store, greeted with highest level of customer care and service, helpful to what was required. Exceptional service. Will return again soon.

The only place I will buy my tools from!

I run a carpentry business and after years and years of buying tools from other tool shops I finally found one that actually gives back to the customers who are spending there hard earned money.

The staff are unreal they go above and beyond for the customers.

Best tool shop ever!

Great range of products.
Friendly, helpful staff.
Look forward to visiting again.

Just got served by Blake and found him to be very professional in his approach to my general enquiry and patient with me throughout the whole purchase! Definitely recommend total tools for all you needs.

Excellent family-owned store with great range of products and prices. Most importantly, their customer service is absolutely top-notch. I went into the store 2 days ago to buy a traffic cone and the young moustachioed man Jai was so warm, friendly, caring and genuine I was truly touched. It's so rare to meet people like this, and I'll always remember it. Thank you Jai, for making my day and for being such a hero!

If you live in the area I couldn't recommend this store enough. Staff are nothing but friendly and helpful I will be shopping here forever.

Always good customer service in my experience. Great upbeat environment too. Prices are reasonable and some of the TTI gear is a bargin.

I recently purchased gardening equipment and found the salesperson, Jett an absolute pleasure to deal with. He provided fantastic advice to ensure I was totally happy with my purchase. Then to complete the purchase I was looked after by another sales member, Kynan. He to was excellent and went above and beyond to make the whole buying experience a dream. Next time I go to Total Tools, I will be sure to look for these guys as I found them to be extremely helpful and very knowledgeable. I wish I could give them more stars, they surely deserve it!

These legends saved my skin yesterday while broken down in the truck on the Centenary Hwy. They went above and beyond to deliver a tool to the side of the road to get me going. I’m not a regular customer, live nowhere near the place, and won’t have the opportunity to use their services again, but after speaking to the manager here on the phone he didn’t hesitate to jump in the car and come out to help me, and it wasn’t a big purchase, just a $50 tool. Absolutely superb customer service and couldn’t recommend enough. Thanks guys, I really do appreciate your assistance!

This place is awesome!!... massive range!!! Very helpful staff..meeting at the door to help out!

Great service especially with kids. Went to grab something just before close time with my 2.5 year old daughter and the team were great with her. Specifically went out back and filled up a helium balloon and when she let it go they went again and filled up another one. They could see that I had my hands full so they helped me to the car. You don't often get service like this any more.

Massive collection of tools n safety equipments . very friendly staff. I asked permission from them to browse around the store, provided assistance and extended help explaining the product details.good offers in price.

Very prompt service
Centenary suburbs mens shed inc.

Was served by Nikki yesterday and thanks to her professionalism and patience, I walked out with the right power tool and bits for my job

I gave total tools Richlands a ring and I had Blake on the phone regarding prices on various pieces of Milwaukee tools and he was extremely helpful!!

Was clueless about what I needed and/or wanted, when I arrived at the shop. Thankfully, I was served by John. John was very knowledgeable in the tools I was looking at, and was honest too. What I appreciated most, was that he was not trying to upsell me to the biggest and best tool, but trying to find the best fit for the job I was doing. Thanks again!

Great tools, great pricing. Great customer service.

I placed an online click-and-collect order with this store for local pickup. Wow, what amazing service. The local team assisted with a query and I was blown away with their professional support and even loaded the purchase into my vehicle. This will be my go-to store for all my future tool purchases.