Mermaid Waters Hotel by Nightcap Plus

After a long and busy day, this hotel was perfect. It had an on-site restaurant with a 10% off coupon for hotel guests. The breakfast buffet was super, with a great selection! The room was well appointed and very clean. We liked it so much we stayed at another Nightcap Plus hotel the very next night!

This is a great hotel. Rooms excellent for price. Staff professional and super helpful. Restaurant great. Buffet breakfast excellent. Overall I was very impressed.

Great quiet location not far from downtown. Breakfast buffet is included and excellent quality. A free drink per guest on the house. Pool area is amazingly relaxing! Plenty of secure car park in the back. Allan moved us to a room with bathtub and quieter vent fan (cannot turn off). Very pleased with the quality and value of this resort!

Such a great little hotel. Conveniently located opposite some amazing eateries and just a short bike ride to the beach. Having a pub with late hours available is certainly handy if you're on holiday. Lots of friendly people there and the staff are very discrete.

Side note: they have a food composting tumbler which is great to see industry helping do their part to reduce waste.

10/10 would recommend.

This is my favourite hotel to stay in when I visit the coast. The beds are very comfortable and the staff are lovely. It has a great breakfast buffet run out of the Lonestar, and the other meal options are great also (cocktails aren't too shabby, either!). If you feel like something different to eat, there are several restaurants across the road. Nice pool area also, and free, secure parking out the back.

We are locals and were looking for a nice quiet hotel. Pleasantly surprised by the quality and service of this hotel. So clean and modern and buffet breakfast delicious. Only stayed for 1 night but will definitely be back.

We had a few room issues bit the staff were very accommodating and helpful and very supportive.
The food was amazing too from breakfast to dinner.
Close to Pacific Fair shopping centre and the bus runs past.
Would definitely stay there again.

The room was very cost effective - clean, big, affordable, easy to access. It came with a private car parking slot with not many cars parked.
The breakfast was great, you can make your own English big breakfast.
The dishes served at dinner was so so....nothing different from a 3-star hotel, and the bar was under-staffed.

Had a great stay at the hotel. Staff were amazing and helpful. Breakfast was convenient and really good quality for a buffet. Our room was nice and clean and the room service was affordable and delicious.

Excellent location, many good restaurants, cafe and asian groceries just across the street. The room is also very clean and quiet. Bed is comfy also complementary breakfast every morning is excellent. Thanks guys will one day be back

Myself and Arielle had the pleasure of having our wedding at the Mermaid Waters Hotel. A special thanks to Brodie for coordinating our wedding in a professional manner, being able to accommodate our every needs and being extremely friendly from the get go. The hotel had great food, excellent staff, luxurious rooms and above all insanely good value for money! Great job guys!

Weekend away meeting friends and 4km from The Star casino. Convenient, great overnight stay. Secure car park. Buffet breakfast included. The staff were so friendly. We will be back again.

Room was spacious, modern and clean. Parking was super easy. On-site bar/restaurant and buffet breakfast was a bonus! Staff were friendly too. We'll definitely come back!

Great hotel, very efficient & friendly staff, clean room, loved the King Koil bed. Fantastic that restaurant is right next door and dinner was delicious. Good value for money, will definitely stay there again and highly recommend.

Great bed! So comfy!!! Great breakfast included with the stay! Buffet breakfast each morning is a great way to start the day! Fruits, danishes, scrambled eggs, bacon.... Great restaurant in the evening! Great and friendly staff. Great location! Highly recommend.

Great venue, just don't get there too late for dinner

Karen and I found the Hotel reception staff absolutely wonderfully attentive, professional, engaging. Laura (reception) is definitely a get ambassador with a lovely smile and welcoming personality.

Our room with a pool view was excellent, newly redecorated and very clean.

Unfortunately, the price of drinks in the bar (and) restaurant food was pretty ordinary and overpriced for the venue....was a little over the top..but all in all a very lovely stop over with Laura making us extremely welcome. 😀

Superb pricing. Liked the free drink. Room very clean and spacious. Close to surfers.

Great stay looked after brilliantly by Laura on Reception supported really well by Luis and Alan.

We stayed here after our flight was cancelled. We didn’t know what we were getting ourselves into but were greeted with lovely staff members at reception who gave us a voucher to use at the bar. Upon arriving at the bar we were greeted by Danielle who was a lovely bartender who catered to all of our needs. Very attentive, super chatty and made us feel extremely welcome. She definitely made our night by giving us a friendly face to talk to after a long day (bonus points because she gave me extra honey for my tea!)