Kmart Mackay

Exceptional Customer Service at the Kmart Mackay Customer Service Desk
I recently had a wonderful experience at the Kmart Mackay Customer Service Desk when I encountered an issue with my online order. Although they couldn't find my order, a young lady at the desk went above and beyond to assist me and ensure that my passport images were completed to the best condition possible. Her exceptional customer service and kind deeds deserve recognition. What outstanding service I received.Upon approaching the Customer Service Desk, I explained my situation to the young lady, who immediately empathised with my frustration. Despite not catching her name, her warm and friendly demeanour instantly put me at ease. She listened attentively to my concerns and assured me that she would do everything possible to help.The young lady's dedication & willingness to assist were truly remarkable lighting, angles, and settings to capture the images accurately. Her attention to detail and commitment to providing a satisfactory outcome were evident throughout the process.
Thank you

I was served at the photo counter by a young man named Connor he was absolutely amazing and helped me no end with the process of printing and finding a frame. He is a huge asset to his employer.

LOVE THAT THEY ARE OPEN 7 DAYS A WEEK AND LATE

Every week I’m in Kmart Mackay with my bestie in a wheelchair and everytime we are looked after by Wendy at the checkouts. She always goes above and beyond for us and other customers around. Feels like home when we see her. Always so friendly helpful and bloody love seeing her face. She makes out Kmart experience perfect everytime .

I bought a haircut kit here for 17bux,with combs, electric cutter etc. The price had not gone up in 30 years. I was replacing an older set. Good value.

Cheap but not bad. They have everything if you need something but money's tight. Range of products is mind boggling but you may have to compromise on quality. Little high end stuff other than brand names but if you can't find it at Kmart I would be surprised and if you can't afford it there , then going somewhere else will do you no good.

Thank you to the kind young gentleman at the counters today, who helped calm my child in distress.
I didn’t know at the time, but my child was actually quite sick after we left.
So thank you, for your assistance.

Love smart organisation. Fell in love and am still as I go back for the next trick to hang, store or clean up a cupboard, bedroom, kitchen etc. Love Love Love! 😁

Bought a few clothes and love them and the price was very good. Cashier was a young man and so polite. Just love Kmart.

First time here just for a haircut, great and very professional.
Second time to get a haircut repair after some dork cut it the wrong way and hacked it.
Third time a tidy up and beard trim, once again very friendly and professional. Will always come here when in town

Great bargains , and the best photo section to print out good quality photos at great prices. Good service and clean store. Well organised and alot of range for everything and anything u need

Great service, big step up , fantastic lay out of the shop.
Very well menaged. Modern display of products. Thank you all staff.

How many times do I walk in for 1 particular item, but walk out with an armful... Seriously..it's true. You can set up a new home beautifully with furniture, Manchester, crockery and knick knacks without breaking the bank account. Clothing has such a trendy look now, without the high cost too. And the amazing prices for electrical items..airfryers,slow cookers and vacuums which are equally as good as big brand items. No longer is it a 'shame' shopping at a discount shop. When I buy something that has been a great price and works just as well, or looks as good as a big name item, I tell all my family and friends. Good job Kmart😉 Absolutely love my airfryer!

Good job you guys! Everything in one store except the milk and butter! Love how the new store has been laid out much easier to pay and has more self serve registers. :-)

Good range of home wares. Staff were attentive and friendly when support required to find a particular item.

Just like any kmart its got good prices and has a lot of products and you are bound to find wat you are looking for and not have to pay a ridiculous price also staff are really helpful in assisting you to find items they sell

Great selection of items at this location. Only wish they were open until 9pm everyday.

Some really cool stuff at reasonable prices and you can also mod the home craft into other useable household items/ furniture.

Love this shop cheap but again like big W can't agree with bags getting checking on leaving the store

Was served by Mackenzie, she had absolutely outstanding customer service