Levi's

Would like to let you know of probably the best retail experiences at the Levi's Highpoint store
I came in with my 2 boys for some jeans and the team was amazing especially Jordan & Yasmin they really went out of there way to style my son's
And did everything to make sure they were styled properly with enthusiasm and nothing was a issue
Well done and a real credit to the Levi's brand
Thanks again to all the crew

The nicest guys you’ll ever encounter. Not too pushy in sales, just genuinely want you to find the best jeans for you. Thankyou!!

Always dread shopping for jeans but Sarah today was outstandingly helpful, polite and just so nice.

I went in today to get some new jeans after losing weight and having none that fit me at home. Because of this and it being my first time shopping at Levi’s, I was super unsure on sizing and a bit worried about finding the right pair. However, a staff member named Daniel helped me, assisting with sizes and styles to try, assuring me of which size fit best, explaining the nature of how the jeans would fit not only in store but over time and how to best care for the product too. He was great! Super helpful and made the whole experience much less daunting . I left with 2 pairs of new jeans!

Daniel and Joel at the Highpoint store were absolutely brilliant. They had their hands full with some super challenging customers and they both handled the situation brilliantly and professionally. They also were great with me and my sale. As a business owner I told them on principle I felt I had to write a review about them and how well they conducted themselves today. Great representatives of the brand. Thanks guys.

The manager and assistant manager was so extremely helpful. They made the space a very welcoming space as a plus size person who often struggles in clothing stores.

The expansion into a curve range is FANTASTIC! Not once have I ever enjoyed jeans shopping as it often made me really uncomfortable.
Levi’s was the exception!! I enjoyed the jeans and the people so much I came back a second day and brought another pair. Massive hell yeah to such an iconic brand !!!!!!!!!!!

Great customer service! We walked in just a little earlier than closing time on Sunday and we are glad that we were able to find exactly what we are looking for. Thanks to Daniel and the other bloke who helped us to find the right size and recommended the best product. Thanks heaps and definitely visit again.

I purchased a pair of Levi Jeans on 8/9/23. Daniel looked after me and was exceptional with his service along with Jacob. Nothing was too much trouble and I can highly recommend the boys. Josephine.

This store is fantastic, and it's impeccably presented. What truly made my experience stand out was the exceptional service, friendliness, and product knowledge displayed by Daniel and Jamie. Top-notch!

exceptional customer service by John & co today, who had so much product knowledge! Would be back again because of this! Levi quality & styling never fails, love the brand!

Just visited Levi’s to purchase my first pair of jeans. I came here immediately after and was not AT ALL surprised to see that Mel’s name is all though the reviews. I don’t usually write these, but this was easily the best customer experience I’ve had. She was kind and knew exactly what I wanted. She made sure I was both comfortable and getting the perfect fit that wouldn’t stretch out too much, she even helped me zip up a pair! If you go here, ask for her, and tell her I sent you! Thank you Mel, you are amazing!

Exemplary Service
My wife and I are called in on the store at Highpoint and were extremely impressed by the friendly and professional service when greeted by the staff. Jamie and Mel make a great team, nothing is too much trouble. They don't stop until the make sure fit and comfort are perfect. You want jeans? No better place in Melbourne.

I hadn’t been shopping in so long and all the stores I went into at Highpoint like Zara, cotton on and glassons the customer service was shocking.
I finally got to Levi’s annoyed and tired and was surprised how amazing the staff were there. Not pushy or rude just helpful and kind. Nothing was a problem to try on and they helped you till you got it right. Mel and her team amazing service. Don’t go anywhere else for your Levi’s. Made a difference to me

Mitchell is the man to go to! Amazing customer service and was able to help me find my new favourite pair of jeans! Thank you for your patience and diligence in helping me find the perfect pair of jeans. I'm sorry that you had to fold over probably 20 pairs of jeans but I hope you get some well deserved acknowledgement for your hard work!!😊

Went in to check out the plus size jeans range - the store felt really welcoming and chilled out and I didn’t feel self conscious, like I have in other stores. I’m sorry I didn’t catch your name - but the tall male staff member with the curly hair went above and beyond to help me find the perfect fit. Thank you so much!

I was helped by Daniel today and it was one of the best customer experiences I’ve had in a long time. Levi’s will do well to hold on to Daniel and support his career progression.
Working for a large organisation in customer experience, I was very impressed. Highly recommend this store, and would say shop here in store rather than online.

Shopping for Jeans is genuinely terrible, but Mel was amazing with helping me find the perfect fit. She was helpful from the get go, patient, and without her I wouldn’t have found my new pair !

Mel and Jordan are absolute super stars! They provided GOLD standard customer service … so friendly and Mel spent ages fitting me for the perfect pair of jeans. Thank you both so much!

Today's experience at Levi's High Point was pleasant with a constructive outcome thanks to Xavier. Xavier was patient, perceptive and thorough. 5 stars

Daaaaaaamn Daniel, such good customer service! Someone give this man a promotion. Helped me find the right cut and size jeans. Super attentive and helpful throughout. Highly recommend.