MK Educational Supplies

My recent encounter with this store, albeit brief, left a lasting positive impression that warrants a detailed review. Initially, I ventured into the premises purely to inquire about some matters pertinent to the business I was conducting in the surrounding complex. I was not intending to shop or to extensively browse, but the events that unfolded during my visit took me by pleasant surprise.

From the moment I stepped in, I was greeted with an aura of warmth and welcome that was largely attributable to the excellent staff at the store. Their demeanor was not just friendly, but brimming with politeness, a combination that elevated my brief visit into a delightful encounter. Each member was incredibly helpful, eager to assist me with the information I sought, going above and beyond to ensure that all my queries were answered comprehensively.

Although my primary purpose was not shopping, my curiosity led me to glance at the store's pricing structure. I was pleasantly surprised to find a broad selection of products that were priced rather competitively. From what I could gather during my brief perusal, the store appears to be a treasure trove offering excellent value for money. The items on display, spread across various categories, seemed to promise both quality and affordability, a blend that every savvy shopper appreciates.

One aspect that struck me most about this store was the commitment of the staff to customer satisfaction. Even in my short visit, I could discern their dedication to ensuring a positive shopping experience for every customer. They weren't merely interested in making a sale; they were clearly keen on building a relationship with their patrons, ensuring they felt valued and well-cared for.

To conclude, although my visit was short and initially not shopping-oriented, this store made a strong impression on me. It demonstrated commendable customer service, competitive pricing, and a strong commitment to customer satisfaction. These elements combine to form the backbone of any successful retail business, and I could clearly see these pillars upheld in this store. I have no doubt that anyone walking into this store will be well looked after, and I look forward to returning, next time for a shopping spree.

Rang 4:30 about pick up my son’s year 3 book & they did make it ready in 15 minutes & few pencils were missing & one of their staff walk to the car at park & give it yo us. You deserve more than 5 stars. Thank you again for great service.

Great service. Lovely and friendly staff.

Great little store. Had everything i meeded for school supply list in stock, wonderful staff very friendly and helpful.

They did my sons book pack in a week, nothing missing and friendly service

Friendly and professional staff.

Good ☺☺🙂 always

Great for getting the hard to find items on school book lists

Very underwhelming customer experience.
I made an order off their website and selected for supplies to be posted.

Payment was taken and I waited a week before contacting them to ask when I expected to receive the package.

"Oh, you left it too close to starting school so we aren't posting it, you'll have to come and collect." (Postage had already been billed)

At a minimum I would have wanted to receive a phone call or an email to tell me that I needed to collect instead of me having to call to find this out.

So going in to collect and receive a refund for postage already billed I find that they processed my credit card on the terminal by hand. I enquired on how the card data was collected, stored and after payment if it had been destroyed being mindful of card data (PCI) security and fraud risk.

"We're DETE approved luv" (This is a department policy, nothing I can find has anything to do with credit card card anti fraud security)

2 star rating because they have stock at decent prices in a centralised purchase location. Poor service and disdain for the customer seems to be a standard for this business. Take your business elsewhere.

Worst service. I had Ava answer the phone and was very blunt and rude. Won’t be ordering my sons stationary from here ever again

Turned up on Saturday 16 April to get text brooks for student to start at new school on Tuesday. Website says open until 2pm. Sign on window says closed over whole Easter period. Would be nice if you cared enough about your customers to update your website. We drove down from Caboolture. Not happy.

They are pretty bad at communicating to the customer if an item has arrived even if you have paid for said item. Wasnt happy with their service by one of their staff who spoke quite rudely to me over the phone. Basically said it wasn't her job to let customers know if purchased items are going to be late. Needless to say I will be talking to the school about changing suppliers if that's how they treat customers.

bad staff, bad quality!

I hated my experience, i hate to be soo negative but i dont understand why my school choose this store, i am very glad to be leaving that school to a better school, not just because of the stationary supply store but for the workbooks,

Firstly, the staff are horrible, when we went there they charged us 50 dollars more then we were suppose to pay, i went there again and they denied everything, the staff were rude and wouldn't help me when needed just denied, denied , denied

Secondly, the stock is terrible, the textbooks, workbooks horrible.

I had to wait many weeks after school had started to recieve my textbooks and im still waiting, i am very mad about the experience, mad about the staff, mad about how i spent more then i was suppose to and very mad about how long i' ve been waiting for.

hopefully you take the advice and try to fix your store issues