The Base Warehouse

Lani from The Base is exceptional. Her customer service is top-notch, always going above and beyond to assist with a genuine smile. She's knowledgeable about the products and creates a positive shopping experience. The store is fortunate to have such a dedicated and friendly employee like Lani.

Visited this store on Friday and was greeted by a fine young man, Cooper, who dropped what he was doing to personally take me to the correct aisle for my product search. His pleasant manner and assistance was outstanding and should be commended.

Just reading through some one the reviews about customer service. I have always found The Base Warehouse staff to be very helpful. The young kids there are all friendly & do their best to help when asked. They have their returns policy clearly displayed and their prices are amazing. I have seen some of their homewares sold elsewhere for up to 3 times the price. Keep up the great work!!

Wow…best service of the year..Didn’t have one item in stock so offered an alternative or a refund 1 day after on-line order submitted. Thank you Jessica you are a star…Thanks Base Warehouse for fantastic customer service has been a delight…Thanks Donna

Best range of party supplies I've seen on the Central Coast. And Halloween things as well. They pretty much have a seasonal section for different celebrations eg Halloween, Christmas. Pretty sure they would have something for Easter as well. But Halloween is by far my favourite

I just want to praise the staff here as on Wednesday when i went in there they had picked up on a girl looking sketchy.
As me and my son were leaving the girl was caught out front with a full trolly they are definitely doing their job well 😊

Huge thank you to RENEE for her assistance in showing me how to make a balloon garland a few weeks ago. Renee not only demonstrated and instructed me on how to blow up the confetti balloons but she also took the time to place all the confetti in the balloons for me and then showed me how to tie the collection of balloons together to form the garland. Huge thank you for also giving me the huge bunch of demo balloons to give to my kids. Very helpful, clear and precise! Thank you!

Renee made an awesome garland for my sons Holy Communion to put beside and above the cake table. She was so helpful when ordering and helping me put it in my car safe and sound. Thank you for your help Renee.

Brilliant place for party supplies. And currently a great range of Halloween stuff including face and body paint. Including brands such as Mehron.

Best craft shop, much cheaper than spotlight for the same items. Lots of dress up stuff and more. We'll worth a look

Everything you want and more for party and dress up. From platters, costumes, lollies, wigs, ballons. Great shop with everything. Prices are pretty good as well.

Oh snap....love this place. So much to look at and buy. Just hoped they had more staff and less boxes clutter.

Renee was so helpful and went out of her way to help us find what we needed.

I love the base warehouse and now its so much more convenient that its relocated to erina fair.

So much variety of products. Love it.

Have lots and lots inside for most party's you can imagine the shop is much bigger than you may think. and the staff are very helpful

Great prices for most products in store one shop for .anything needed for a party.

Awesome place that is well organised with a HUGE SELECTION of items.

Awesome variety. My go to place for all thing party, decor and costumes.

Very helpful staff most pleasant service and lots of variety in stock

Staff friendly. Large store so helpful staff are a bonus.