Lounge Life Salisbury

Despite the few months it took for delivery, I am delighted with the couch. The wait was undoubtedly worth it. The customer service throughout the waiting period was excellent. The team also kept me informed about the delivery status, and any inquiries I had were promptly addressed.

Scott Johnson was simply brilliant at helping my husband and I find the perfect couch! This branch is absolutely worth the visit, there are so many great quality furniture pieces that will last a lifetime for very reasonable prices.

Yasmin was a brilliant salesperson . So helpful in assisting us with purchasing our sofa. Listened to exactly what we were looking for. I would recommend her to anyone. Was a great experience. Darryl & Simone

We've bought 2 lounges from Lounge Life now. Each time we've had impeccable service. Each member of their team have been genuinely friendly, patient, engaging and helpful. No weirdness or sleazy pressure to buy.. just great people.
The lounges are great quality and even better value in comparison to places like Freedom or Harvey Norman.
It's a refreshing experience walking out of a shop being so thoroughly impressed by.. well everything. I cannot recommend Lounge Life enough. Well done 👍

Thank you to Lydia and Yasmin for first-class service today when we came looking for a lounge to meet our present and future needs. Lydia really knew the Store’s stock and went to no end to respond to our concerns. Yasmin explained the purchasing procedures with clarity, understanding and respect. Buying a lounge was a very significant personal and financial step for us. Our being looked after Lydia and Yasmin was a terrific experience. Thank you.

I purchased my Chelsea 2 seater as well as a 1 seater sight unseen from their website and by phone, to John at Salisbury. It has just been delivered. It is better than the photos and so comfortable. Delivery guys were super as well. I would give 10 out of 10 for service and products.

Zara has been very helpful and patient in helping us to choose a leather module set that fit our living room. She is very knowledgeable and took us through the different lounge configuration and materials. She also helped us arrange for delivery and take us through the maintenance requirements for leather lounge. A very satisfying experience, highly recommended. Will definitely seek her advice for future purchases.

John and the rest of the team were friendly and interactive. They spent time and effort to ensure my purchase was completed accurately. Each part of the process was explained clearly to me. My whole buying experience was fun!!!

Great service Scott is very attentive. Looking forward to getting the new lounge suit.
Sadly the post sale delivery experience wasn’t as good as the pre sale with promises broken and property damage from delivery.
Happy to say that was fixed and we move on.

Our experience shopping here was very good. Even though we were undecided shoppers and hadn't even settled on style etc., Scott spent alot of time with us and was personable and helpful without being pushy. He gave us a week long, locked in quote since we arrived on the last afternoon of a sale. Even though we eventually decided to go a different way and did not purchase from Lounge Life, we were impressed by this level of service, as well as the quality of construction of the lounges and the wider range of colour options of leather than we found anywhere else. We have already recommended this store to others; something we rarely do.

Having almost given up on tracking down the lounge suite we wanted we were delighted to discover Lounge Life at Salisbury. This experience was made all the more enjoyable by meeting Scott in the showroom.
His no pressure approach, coupled with his knowledge and enthusiasm for the products, immediately engaged us.
After spending a lot of time with Scott, we decided we needed a little more time to consider exactly what we wanted so we left that day and returned the following morning.
Once again, Scott, was able to answer all our questions and patiently spent more time showing us the features of what we’d chosen. Who would ever have imagined that you could find a sofa and lounge chair with USB ports in them, together with separate adjustable electric headrests and leg rests!
Not only did the items we chose look great, but they were structurally sound, with a good measure of attention to detail.
People like Scott are worth their weight in gold.
After placing our order for a sofa with a console (which included two further USB ports plus a power point!) and two chairs we are now looking forward to receiving our order prior to Christmas.
Thanks again Scott.
Rosemary and John

Bought a leather electric recliner 1.5yrs ago. Although it took a couple of months for it to be made and delivered, i couldnt be happier. The recliner is comfortable and the leather is cozy. Will definitely be shopping here again. Reasonably priced compared to other places.

Daniel Rc and Pedro delivered our outdoor furniture. They were absolutely incredible. Courteous and professional. Kept me updated with our delivery the whole time. Best delivery we have ever had.

Tina helped me a lot, she was very friendly and explained me how I can put the lounge together and maintain, I like her very much she was very helpful.
The delivery was in time,
2 were friendly guys did they job perfect 💪

Worked out what we wanted thanks to Scott's help all over live chat through their website. Scott was awesome. So easy to deal with and clear on everything we needed. Thanks again mate!!

Absolutely love our new lounge. The leather is super soft and it looks gorgeous and great quality.

Lydia was amazing, She took the time to explained me everything related about my new sofa. Really loved my experience

Yasmin has been incredibly patient and helpful with us living interstate and also having a very specific style of lounge we wanted. She helped us find the perfect lounge, and has been an excellent customer service professional.

Got a very comfortable suite, and was very pleased with the guys who delivered the suite and resembled they even swept the floor were the old suite had been.

I was very impressed with the knowledge of the salesperson Scott who accommodated me with alternatives with what my wife and I require for a lounge suite. Showed patience and that’s rare for a Kiwi😀😀