Betts

My mum, cousin and I were shopping for my bridal shoes. Betts was the first place we went and we were greeted by Tara who was friendly and helpful. She listened to what I needed/wanted in a bridal shoe and I found my perfect pair straight away! We did have a look elsewhere just to check (Tara put my chosen pair aside), but we were back within 5 minutes to purchase the ones I found!

Lovely experience and excellent service. Thank you Tara for helping me tick another item off my wedding checklist!!

:)

Went to the Midland branch on 12/03 and was greeted by Sara and Ella.

Already pretty annoyed at my day working in retail, I was ready to not be assisted within the store. To my surprise, Sara asked me if I needed assistance, and catered to my every need. I hate shopping for myself, especially shoes, but Sara made me feel like I was receiving help from an old friend. She heard and addressed my needs and ensured me of all returns policies and such so I had no questions leaving the store. Not to mention the jokes we shared - instantly making my terrible day, way better.

I don't think I have ever experienced this kind of customer service in my life. My needs were met, and I left the store feeling 100% better than I did before entering.
I will be recommending Betts, and specifically Sara and Ella to everyone I know that struggles with shopping.
Thank you so much ladies!
One happy customer here!!!

Fantastic service, Tara was really helpful!

So cheap to buy shoes

Staff are completely rude, do not go here, just go to Williams which is next door.