Platypus Shoes Highpoint

Surprised with the excellent service I got from the Level 3 team. Really friendly and approachable. Even though there was a misunderstanding, the team resolved it well. Thanks

I had a great experience today. I wasn’t sure of the name of the girl who served me but she had tooth gems and dyed hair. I was looking for some crocs, approached her and she dropped everything to help me out. She showed me where they were located and when they didn’t have my size she went to the back and got the two sizes I was looking at. She had a great energy and was very helpful. After seeing all these reviews for platypus that were so terrible, I am happy to say I had a great experience. The only thing I could say is that the store could benefit from turning down the volume of the store music, it was just a bit overwhelming.

Brayden has such amazing customer service!!
Above and beyond
Great energy and interaction
This is the store located upstairs

I went in there maybe one or two weeks ago to get my size for some docs that I've been wanting to buy and the staff were so lovely. Bree served my friend and I and her service was excellent. I loved that a lot of the other staff members came to check in with me too and ask my thoughts on the shoes, gave me advice on what they'd look good with, etc. Definitely will buy my shoes from here more often :)

Just got two pairs of shoes today. Was having a bad day as we may go back into lockdown and plans being canceled. I never knew her name but this girl with blonde hair, who was working there was so sweet. We had a great conversation as she was helping me try on some shoes. She literally made my day better and I didn’t thank her for that - great customer service at platypus highpoint :) x

Shoutout to Abihola 🙌 super kind and patient. Great customer service from her.

Phoebe and Alex were both so lovely and helpful. 10/10 customer service! Very happy with the experience and purchase. Thanks guys!!

You don't get this sort of customer service anymore. I was served by a girl called Batool. She actually listened to what I wanted, rather than just trying to make a quick sale. White runners that were light weight and extremely comfortable as I have had two back operations in the past. She recommended the Under Armour. I could not be more happier, they are exactly what I wanted. Thanks Batool for spending the time with me in what seemed like an extremely busy morning, your help was appreciated. Highly recommend this store for their amazing customer service!!

Came in to look at some shoes and got the most amazing customer service by Ranya. She went above and beyond to find my partner the perfect shoes.

Next time I shop here I will definitely want to be served by her! Thanks for your great help and service! 😁

Bought my dream sandals, Docs Voss II. I was served by Batool, at the Platypus Highpoint Super Store.
The service was above and beyond!

She was friendly, attentive and she really made my day! They had one left in my size, and could not find it in store, due to it being misplaced in the store floor. She could’ve just said they don’t have it, or ordered it in, but she searched the entire store and found them! The whole time, she made sure that I was updated on what’s going on, and even delayed her break to complete the service.

I could’ve bought the shoes elsewhere, but with customer service like the one I received from Batool, is the reason why I choose to shop at Platypus. Thank you Batool!

Amanda was great! Quick and easy service, up for a chat and laugh but knew when to get the job done. And I traditionally hate shopping so well done. She's a keeper!

Oh and the shoes are alright too.

Sophie at the bigger high point store is so patient and amazing, very diligent

I came on Saturday March 20 at around 4pm and was served by a lovely girl named Isabella who helped me with my shoe size and was just generally so nice and polite to talk to. You made my day Isabella. Thanks for your help

Jamie was really nice (the staff, not being narcissistic) and she really knew her shoes well. Went out of her way to help and gave me a smile when I generally hate shopping!

Thanks

Went in and was served by Renee and Batool, best customer service experience I’ve had, both were lovely and very helpful!

Thanks Marley for helping me and my friend find our perfect shoes! Amazing customer service!!

Came In o a Sunday. Amber I think it was.. was a great help. Happy with customer service.

Great service and the shoes are great. Awesome store, I loved it and I recommend it to people looking for casual street shoes

Floor staff are always friendly each time I enter this store, great customer service

Big Variety. Friendly Staff . Marley was super helpful and knowledgeable.