Platypus Shoes

We went there yesterday to find school shoes for my daughter at the last minutes. Although we ended up with another shop, Ethan was the best guy we met. Very kind, so friendly, the best advice, and extremely support.

Connor the worker on Friday night was the NICEST person i have ever met, literally my savior for helping me charge my phone, then brought a seat over for us. Would highly recommend, GIVE THIS GUY AN AWARD OR SOMETHING!!!! Best customer service I’ve seen in a while

Bigger & better store 💯 Shout out to Jevin Thank you for your customer service! KKIIILLED IT! Very helpful! Really knowledgeable bout the Doc Marten product. 10/10

Friendly, helpful sales assistants. I loved all the specials. It was a great shopping experience, I felt valued as a customer.

Very competent and polite staff member. Helped me out with my shoe selection, giving me a good recommendation.

Great customer service.

Great place to shop and very convenient. Easy and the staff are nice and informative. Thanks

Filipina/Aussie lady at the shop was extremely helpful. She knew her shoes well. 👌

I bought a Dr. martens walker today.
I wanna say thank you to staff who is from Cairns(I should’ve asked for his name). Because he was really helpful and kind!

Helpfull staff most particularly Harry!
Was an absolute legend helping me out, especially when I stuffed my size up on the first visit. Went back the next day Harry was there to the rescue and changed sizes for me without hassle or judgement.
Work in the customer service so standards are high.
Prices are good but not much of a selection but that's understandable as it's a small store. Nothing like a new pair of shoes. Thanks people.

Yes, the shop was clean and organised but service is the one that takes all the stars today.
Ethan took the time to help me with the different sizes of the shoes I wanted to try, gave me tips and was able to do that while also helping another customer.
Thanks for doing your job and doing it well! That makes a HUGE difference

Rida was very helpful and friendly. My daughter is happy with her glittery Doc Martins. Awesome that they have a lifetime warranty too!

I went into get some new laces this afternoon. Because I have low vision I asked the staff if they could fit them on my shoes for me and the lovely woman was so patient with me.

Thank her from me!! 4:15pn 3/3

Fantastic customer service. Staff member Zali was so friendly and helpful, such a lovely person and very patient. She has extensive product knowledge and is a credit to the store.

Had the best experience in store. (I don’t know if I’m
Spelling this correctly) but Javen (The store manager) delivered some of the best customer service I’ve ever received - and I’ve worked in the customer service sector for 16 years of my life. Never ever have I had such a knowledgeable, friendly and down to earth sales assistant. Not only does he love where he works but you can see he loves his team and bringing up the level of his employees. I asked a lot of questions and was quite a fuss pot and he answered every single one and was happy to do it. I wanna go back - just so I can buy more shoes off that man. Well done guys! 12/10 service. Would recommend.

Angela was so amazing with helping me find the right pair of Doc Martens. Perfect size, perfect colour.
She was so lovely the whole time whilst also greeting new customers in the store.
Highly recommend paying her a visit☺

A very long time ago I was in this store and I had a bad experience with the staff. However the other day I thought to try again and I was amazed by the customer service of a girl named Marygold. She was excellent at helping me find shoe sizes and went above and beyond to help me. If this girl worked everyday I would always come into Platypus.

Saturday night shoe shop open till 7pm how good in the city Brisbane. My shoes fell apart and needed a new pair. Replaced with quality and price. Manager was awesome and knowledgeable.

I had a very good experience in this store. Was served by an amazing young person, Zhane who has great youthful vibe combined with really steady respectful values, and... (there’s more!..) amazing product knowledge - you just don’t run into people like him, and he was an amazing professional. Passionate about shoes, friendly, and has good knowledge of old-school ways of tying laces and things like that - what an asset to this business!

Jack, an employee, offered a wonderful and helpful experience, giving me tips and useful ways to protect my shoes. The store should be commended for how they treat their customers and make them feel valued.

I bought an awesome pair of sneakers here that unfortunately I had to return (no fault of the store just buyer's remorse on my part) and the salesperson who served me both when I bought the shoes and returned them was so friendly and understanding!! Thank you!