TerryWhite Chemmart Kawana Shoppingworld 1 (Big W end)

This chemist has staff who really care about their customers. Their level of customer service is exceptional, & today I'd really like to thank Georgia. When was the last time a business you visited offered to phone a government agency on your behalf? It has never happened to me before. We all know the frustration of enduring 45 minute + waiting times on the phone. So Georgia, thank you very much for phoning Medicare on behalf of my 87 year old mother. This is not only exceptional customer service but exceptional kindness & thoughtfulness. And that's what I love about going this chemist, all staff have these wonderful values.

It has taken me a while to get around to reviewing, however my service was so great at this store last week I couldn’t let it slide without a review. I was greeted at the counter by Emma who was very thorough and kind and seemed genuinely concerned for my wellbeing, she then passed me on to Sue (the pharmacist) who spent so much time helping to understand my problem/past medical history to help resolve the issue. I really appreciated her advice and time. The store was busy but I still feel like these ladies really took the time to understand and help me. Thank you so much, it’s nice to know there are still pharmacy staff out there who can provide service like this. I will be back.

I am a career of a Webster packing patient here, in the last 8 months I’ve been dealing with jorgia who is such a pleasure to talk to. She genuinely cares about all of her customers for Webster packs, and goes to great lengths to ensure that we as careers and the patients themselves are always up to date and knows what’s going on at all times. It’s so refreshing to know that they are so looked after and jorgia has their best interest at heart

A lady named Tahnee served me and she was absolutely amazing ! She took the time to make sure I was happy with my purchase was so friendly and kind, she deserves the recognition for her incredible work!

Cannot recomnend the team enough. Jorgia is always front and centre to facilitate the needs of myself and my family. She always offers up her expert advice with a smile and confidently answers all of our questions. We see a her as a very valuable asset to the Terry White Kawana. Merry Christmas Jorgia and the team at Terry White Kawana

Jorgia was absolutely lovely and her service and manner was outstanding. 1000% recommended. Made my day so much better <3

19th December and yes I’m frantically Christmas shopping… a very big thanks to Jorgia who help me buy 3 Christmas presents in 10 minutes.. aftershave, perfume and makeup.

Thanks heaps… service and product knowledge is amazing

It’s not often that I write reviews, but today I received outstanding customer service from Terry White Kawana Waters, the staff are always friendly, helpful and go out of their way to ensure that I am made to feel important. Today I was served by Olivia, she was bright, bubbly and so happy to answer all my questions and help with my Christmas shopping. Please pass on my thanks

I was in there today and got the best service by Jorgia. She was so lovely and everything I needed help with she did with a beautiful smile!

Came into the pharmacy and was served by Jorgia, who was so bright and bubbly and extremely helpful. So nice to see such service from a busy chemist

Thank you for your help Jorgia (I think that's how you spell it). Your friendly and welcoming approach was appreciated and at this time of the year it is very refreshing to have such a happy staff member.

I was served by Jorgia in regards to vitamins yesterday and she did an awesome job at explaining everything and had so much knowledge so glade she approached me in store and asked if she could help. Karen is my new go to for vitamins

I was served by Jorgia, she was so lovely, knowledgeable and educated. It was so nice to be served with a smile.

Had the pleasure of being assisted by Jorgia today, what a wonderful and bright young lady, helpful and knowledgeable and an absolute asset to your establishment.

I’ve recently moved from NSW to Kawana QLD and have found an amazing pharmacy! The ladies are so helpful and friendly but one in particular goes the extra mile every time I’m there. That young lady is Terri! Thanks Kawana Shoppingworld 1 and a big thank you to Terri!

Excellent customer service! Beauty consultant Sophie was super helpful and knowledgeable. 🤗

One of the few remaining Pharmacies doing Covid vaccines on the Sunshine Coast. Good on you.

Awesome experience, was served by a lovely young lady Olivia today. Great customer service skills with a bubbly personality. Gave me perfect advice on cold and flu medication and was all around an excellent experience!

Great service when getting an antibiotic scirpt here. Emma at the back counter who served me provided great customer service and pharmacy assistance, will be shopping here again.

Just had the best customer service from the women in the red glasses….very helpful and knowledgeable

I always go to Terry White Kawana, good variety of products and the staff are very friendly. I wait for Karen to serve me. She is so helpful and goes above and beyond to make sure you get what you’re after or something similar. She always gives great advice on products and prescriptions alike. Thank you