Imperial Vaults

We've had a great experience with Imperial Vaults. All the staff were friendly and helpful. Christian was very efficient and professional and answered our questions promptly and with expertise. Excellent customer support.

Christian, Gwen and the whole team were phenomenal. This venue is exceptional and Christian was extremely professional, very genuine and super generous with his time and help. Definitely the best vault experience we've ever had and probably the best customer experience of any business! Facilities are secure and well maintained and the whole process is very smooth. Will only ever store with Imperial in the future. Thank you Christian and team

Friendly staff with professional service, Christian was very helpful. Great security and professionally managed. Highly recommended.

Very pleased with the service provided ,
Have complete piece of mind storing my valuable items with this company ,
The facility is first class with many different options and lower priced than GBA

Very professional and securely managed service. Christian is fantastic, very professional and patient to assist us.

Thank you for taking the time, Christian, for showing us how it all works and thank you for your time and patience.
The premises were secure and staff friendly, helpful and professional. We felt confident about the service that is on offer.
We have no problems with referring people to Imperial Vaults.

Persi was incredibly attentive and caring. She spent alot of time answering our questions and helping us :) thank you!!

Christian was very pleasant and professional to deal with, and I am glad to have done business here.

The team at Imperial were extremely helpful, accomodating and efficient. I feel my belongings will be well cared for there.

Christian patiently listened to my needs and talked to me through to the process of hiring a locker of my choice. He demonstrated his commitments timely and explained all the details clearly including the lost key policies and visit requirements. He was very prompt and professional in processing the necessary documents and handing over the keys to me.

I believe anyone will be much benefitted from Christian’s thorough knowledge, solid professionalism and friendly manners.

I highly recommend Christian to discuss the storage requirements for your valuables.

Excellent service and patient staff for private rooms to store or remove your items at your leisure.
Very James Bond feel when you walk in! 😁

Excellent location for this facility plenty of parking around. I am amazed by the security they have on the premises. The whole sign up process made so easy by one of the staff members.
I would highly recommend this place to anyone who wants to secure valuables.Also the annual fee is totally worth your peace of mind.
I wish I found this place earlier👍🏻👍🏻

Quick/responsive service from David and the team. Easy sign up. Great price for the vault compared to competitors. And in an easy to access (but most of all *discrete*) location.

Highly recommended!

How convenient not far from the airport.
Wanted a safe haven for my jewellery whilst overseas for several months so quickly opened a security box at Imperial Vaults.
Very efficient, brand new state of the art security & cost less than insuring my jewellery.
Happy to go away knowing all is in safe hands. Thank You.

Great facility to store your beloved assets. Great staff. I'd give 10 stars if I could. Definitely worth storing your valuables here. Highly recommended. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

I heartly recommend Imperial Vaults for their excellent customer service, that in today's world is so lacking. You need go no further to find a reliable, secure home for precious items all done with friendly, confidential and helpful advice.

Great service, easy to set up, cost effective for good peace of mind. i wish i knew about it before getting robbed! Highly reccommended

David was a true professional who performed his role to a stellar standard and also able to share his knowledge of the Company and its service offerings.

Very professional, secure facility. Great tour and excellent pricing

I.V. Are the best vault / customer service in Brisbane :)
Very happy with the services and price.
Thx!!