Tony Bianco Indooroopilly

I went in to do an online return and had the best service by both assistants in store.

Lovely service today by Jamie !! Absolute star ( plus beautiful shoes)

Amazing service!

Great helpful staff went out of their way to help us from the minute we walked in

Had a pair of shoes on hold for Sunday and turns out they aren’t even open. No note on the door stating they were closed today just their store hours which stated they were open on Sunday from 11-4.

Communicate this

Shoes are really good, but your service is awful, as " you don't deserve my service" showed on one of your staff's face!

The two girls at the register ignored me as I walked the empty store, they looked at me and obviously chose I wasn’t worth their time and continued chatting. Decided to go to the TB section at David Jones instead, at least you can count on good customer service there.
I feel sorry for the manager paying PH rates and losing revenue on two girls obviously using their own bias instead of putting some effort in and making a sale.

Worst customer service! I went in last Saturday at 4:15 and wasn’t greeted… I walked around with shoes in my hand to try them I stood at the counter and then when the girl finally noticed I needed service she was rude about what was on sale and what wasn’t even though I ask about sale, I was looking for sizes then she reluctantly went out the back and by the time she came out I realised I couldn’t be bothered with rudeness so I said thanks for her help and she blatantly ignored me. I love tony Bianco and nearly everyone of my shoes is from there but I won’t be shopping at this one anymore!

My daughter and I came into the store today looking to buy a bag that she wanted. We wanted to try on the bag and as soon as we did the shop assistant made a snark remark saying ‘you can’t touch it, unless you’re buying’. She was so rude, never going back again. She just lost a customer.
Please review your shop assistant attitudes. I will be telling my friends not to go there either.

Very poor service. The blonde girl who was working around 12:00 pm on Tuesday the 30th of May requires some serious training in customer service and needs to drop her "attitude" ... I'm giving one star but if the option of no star was available, that's what I would pick. Tony Bianco has great shoes and it would be great to be served with the same level of quality by its staff