Officeworks Toowoomba

I attended the Toowoomba Officeworks recently seeking help with a printer problem. Jack came to my aid and between he and Mel, I was provided with the means to solve my problem at no charge. These staff members couldn't do enough to help. They provided a number of options and invited me to return the printer (which I had purchased from them less than 12 months prior) if the problem could not be solved. This was one of the best customer experiences I have had for some time. I highly recommend Officeworks Toowoomba.

I had to do an exchange with my Lenovo tablet. It wouldn’t turn on. I left it there 2 weeks ago for them to send it off.
Mel the manager contacted me Wednesday to say that it couldn’t be fixed and that they would exchange it.
Went in tonight, and forgot the receipt, the young lady, Lily, went above and beyond to help with an easy transaction.

A big range of stationary and electronic goods. Printing facilities for big and weird sizes including photos.

Thanks, Jet, for helping me out with Desk & Chair choices. Really great customer service.

Thank you Sonia from the printing desk. I have had no end of trouble with printing and labelling products. Sonia was thorough and went over and above to help me format and print labels that I was at the end of my tether with. Fantastic customer means I visit in store instead of online. Thanks Office works.

Officeworks provide the most convenient service with online and in shop ordering. They have a wide and varied range of products and with their 'Price beat gaurantee' you can't go wrong. There is plenty of parking and extended business hours.

A big shout out to the amazing Shannon in the print department who helped me complete a project on time. Super professional and helpful. Thanks again Office works Toowoomba, what a team!

very helpful staff that helped me get a tonne of printing done. Staff were on hand ready to jump in a help out when required, which was every few mins haha

I walked in store today and had no idea how and what to do, to create my sons sticker labels. I was served by Sonia and she is absolutely amazing nothing was too difficult for her she made the stickers for him and honestly couldn’t have been Better, if your in store and need help go find Sonia she is amazing
Hope she gets to read this !!!
Thankyou for making his stickers he is so excited to start school with his new books

A huge shout out to Holly who very patiently talked me through the self service printing process. It was certainly a lot easier than I thought it would be, but being a novice, I thought I would need a quick tutorial. Holly, you're a champion. Thank you.

Went to store yesterday. Very busy time of day but all staff we encountered were extremely polite and helpful. Bought two phones and my husband asked if we could get a discount. Anna found a cheaper price for the phones online so she gave them to us for 5 percent under the cheaper price. Bargain! thank you Anna and Luke.

Friendly service, willing to help you find what your looking for. Great value and huge selection of products.

Good range of products. Staff are always busy. The shop is always busy. Sometimes can be a tad hard to get help. Eg have to wait around. But not normally an issue. I am a business account holder. So make stationary shopping easy for us

They are moving to James and West street very soon.

An absolutely MASSIVE shoutout to store manager Tracey B. After calling her with a problem with a previous days’ binding job, she didn’t hesitate to sort the problem. This kind of customer service and care is SO appreciated. Thank you, Tracey. My mum and sister are very grateful and will be back soon I’m sure!

I was totally defeated with warehouse process, etc after a broken product arrived. Calls to store an warehouse where all unproductive. When gave in and escalated in local store..Amber managed it and when I entered store at 7.30 pm Mel dealt with it.. Only bad things to say about online process. but extremely impressed local store owned an fixed it.

The staff always have a smile on their faces and are always willing to help

OfficeWorks Toowoomba is one of my favourite city stores. The staff are fantastic and they have a great product range.

One time I went into the store with a massive list and one of the young female staff members handled my query: "how do I find all of these things as quickly as possible" in the most professional manner ever; she took my notepad and literally wrote the aisle number next to each item on my list... Perfect service!

Dropped in yesterday to grab a couple of things. Parking was great to start with. Made my way inside to find my first few items, and had a great deal of trouble trying to find the last thing that I wanted. Staff were very friendly and able to help me out, taking me directly to the item I was looking for. 5 Stars for Officeworks Toowoomba!

I came in here on Christmas Eve to try and find a laptop and printer for my mum, and Mark was so helpful, going above and beyond even when the store was super busy. Excellent customer service!