Pottery Barn

Pottery barn,
I can’t fault them they are fabulous.

The delivery service on the other hand leaves very little to be desired!
They didn’t even want to bring
my $ 3,000 chair into the house they just dumped it in the garage, claiming that it was too hard to take it through the interior door!

Funny that! Because me a 63 year old woman managed to get it in the house by herself, it wasn’t easy but I did it 🤷🏼‍♀

I guess they need to reconsider their delivery service!

By far one of the BEST baby shops I have been to, and then discovered it was so much more than just a baby store, filled with furniture and flooring and interior ideas, it's definitely my go to shop on my next renovating project. Back to the baby section.. we looked long and hard for a baby cot we had been to almost every store you could think of and soon as we walked into the Pottery Barn we were blown away with options and quality products, we did have to wait a while to get served (as they were all busy) but when we did we were really looked after by there knowledge of the products and very polite.

I SINCERELY BELIEVE THAT THIS IS THE BEST FAST FOOD RESTAURANT IN THE WORLD!! ( I’ve been to many locally and overseas)
Without a doubt, VERY convenient and tasty and healthy

Visited the store today for the very first time, what a lovely experience it was. Staff (Mone’ and Majella) were extremely helpful and very friendly. Thanks so much for the beautiful vase, I will be sure to make time to visit again when I’m next in Brisbane.

If you want to have a unique decoration here’s where you should see, Zara is the best interior designer, very happy with their friendly service

It seems Pottery Barn & West Elm have finally gotten capable staff! A much better experience than previous. Store is full of stock and looking amazing!

Vanessa is a wonderful sale person. She really saved my bacon this Christmas helping me find presents last minute. She went above and beyond to help me. Can’t speak highly enough of her.

My partner and I love Pottery Barn and have been impressed with thei delivery service. We also wanted to give a shout out to Majella for all her warm helpfulness and suggestions when choosing new pieces for our home. Such a pleasure to have someone so lovely in store.

Awesome experience while shopping with my wife here for our new nursery.
Yes its not cheap , but we figure you pay for what you get and the quality 2 years on is outstanding.
Everything we purchased for our baby now to our trying 2 year old boy has to date been great, he's incredibly busy and rough- thankfully the pottery barn items we purchased are up to it and have withstood his attempts to break them.
Great products built to last , amazing staff ,service and online shopping experience.

Experienced and friendly staff. If you're buying big pieces of furniture would highly recommend heading in store. Customer support will be local instead of international.

The staff today were fabulous, it was extremely busy , yet the service and care they gave was excellent. Thank you ☺

We came into PB Brisbane last Sunday (16.05.21) and I wanted to say how lovely and helpful James was 😊 In the past we’ve brought a leather corner sofa and 2 single chairs (and numerous smaller items) James made some great suggestions on how to pull the look together for our small kitchen/lounge room area (the coffee table and large rug sold at PB are at the top of my list) Really lovely customer service! and knowledgeable interior design suggestions – thanks James

Great and friendly service from Renee at pottery barn Newstead. Was looked after quickly and the warehouse team were very helpful with fitting the product I bought into my tiny car. A perfect 5/7

Absolutely love Pottery Barn, I’ve purchased a console and coffee table from here and they are divine and of high quality, exceptional service and I love how West Elm is located at the rear of the store. Always a fantastic array of furniture and home decor.

Just visited the store and Majella was so pleasant and helpful ! She was very knowledgeable and went out of her way to help us, really great asset to the team !

Amazing, outstanding, brilliant customer service from Rachel in Brisbane. She went above and beyond to look after us. Such a value to the team!

Although I had to wait a bit longer for my item to be delivered as it was out of stock or something it came and the delivery guys were lovely even tho I was having a melt down with the delivery time.... my item is just what I ordered I can't wait to unpack it properly when my house build is finished xx

I have been getting stuff from PB Brisbane I live in Sydney and moving to the Gold Coast I can't say enough about Jemma she has been wonderful Actually I buy everything from PB Bondi They are fantastic too Jemma is a Gem !

Big thanks to Lachlan who works in pottery barn in fortitude valley, amazing customer service, very knowledgeable and very keen to help, aswell as being a really nice guy, you went above and beyond and spent a lot of time helping us find the ideal fit of furniture for our new home.

Love this shop - I have to wait for sales because it's a tad out of my price range! Recently purchased the linen curtains in navy and they are divine.