Platypus Shoes

These guys were super helpful with my returns. Particularly Lauren.
I ordered online and asked to exchange in-store. From when I called and spoke to her to going in and exchanging my purchase, she was great and made it no fuss. Good range of shoes and a good layout in store also.

Kara served me and did and excellent job. I had to return a pair of shoes, where the soles separated after only 4 months. She was friendly and professional, organising a replacement for me. Would go back and recommend as a great place to get a pair of shoes.

Bought a pair of Tommy leather sneakers and after a month they had a fault on the sole of one. Kara and the girls at indro were super helpful friendly and changed them over for me without a fuss. Great after sale service much appreciated will def be back there for my next pair.

Had the pleasure of being served by Lauren today, who was so helpful in helping my Dad to find a pair of shoes that he could look and feel great in. Really impressed by her service and the fact that they had his size in most styles/colours was a massive bonus! Thank you, Lauren :)

Excellent customer service! After a not so great experience at JD Sports, Sophia went above and beyond to help my sister find the right pair of shoes and made us feel welcome and happy with our purchase! Thank you!!

So I’m over 50yrs and always dreamt to own a pair of Dr Martens. Why? For all you lovers, ya’ll know what’s up.

In the area on business with my client Miss S in a wheelchair. We were addressed seconds within entering the store.

Service 5/5

Thank you. I’ve forgotten your name. Tiny girl with dark hair. I’m a very proud owner of Dr Martens Jadon III 8 eye. They fitted perfectly for my wide foot.

Made in Vietnam, not the original country of their true story England. Thanks for your service.

Eri
Kingaroy, South Burnett.

Amazing store with great staff, a cool dude who collected shoes helped me with getting my firs tg pair of docs, so helpful with fitt ijng and comfort and general help and knowledge about the shoes. Will come here to get my shoes they have such a wide range. But might wanna turn the music down, it was a bit loud and hard to hear.

This is one of those rare stores where the staff are young but actually bright, cheerful, chatty, and helpful. You could tell they like their job. A+

Served by Lochlan today on my lunch break which means I was short on time. I had already been to a previous store and the help there was no where near the standard of Platypus. The shoe knowledge of what I wanted was outstanding. Offered me the add on’s of shoe protection and also socks.

He was polite, efficient and made my shopping experience brilliant today. Thanks so much!

Visited from interstate, very impressed with the customer service I received, not just from one but several members of staff. The store was
quite busy at the time which made it even more impressive. Well done guys.

i didn't catch the name of the guy that served me but he was extra helpful and helped me find the right shoes. the store is where i get most if not all my shoes, i love it always a good experience.

Staff were so lovely and so helpful!! Got a great deal and loving my new shoes 😊

The staff members were really helpful and kind. The Prices are up there but definitely worth it if money isn't a problem definitely recommend having a look

Fantastic friendly service. Thrilled with my new doc boots!

I bought a very comfortable pair of shoes from here.

Amazing store vibe and customer service. Highly recommend visiting this store!

Awesome variety of shoes, friendly staff

Cheap prices compare to hype/foot locker/jd

Service with a smile. Give that man a pay rise.

Great service, huge range