Lounge Lovers Fortitude Valley

Bought twice with them. Dinning chairs and outdoor sofa. They are amazing! Great service and super fast delivery. Good quality for the price too. I recommend!

I ordered our new dining chairs on Friday and they were delivered on Monday! They were easy to put together and well made. I love the look of our dining room now.

Friendly & attentive staff, with perfect sized furniture for an apartment too! Which isn’t quite the norm in many shops in Brissy. So happy to secure a dining setting right for our space in under 30 mins delivered! Perfect!

AFFORDABLE FURNITURE AND GREAT SERVICE!
We are renovating and I have been searching for quality furniture with the luxury look and the affordable price.
I was really impressed with the range of furniture they had here which was exactly what I wanted.
The Hampton range is amazing. Public parking and public transport is readily available nearby.
The service was exceptional and Kellie couldn't do enough to help with what I was looking for.
Their range includes not only lounges, but dining tables, chairs, bench seats, buffets, futons and cabinets.
I highly recommend taking a look for the quality and great prices.
It's Covid safe, too!!!!
Thanks Lounge Lovers!

I can only comment on the knowledge and level of customer service provided by Joshua. He was professional, very friendly and great product knowledge. We need to do some measuring but hope to buy some furniture soon.

Great sofa bed purchased. So happy with 3 seater Haven in Ivory. Great service and so quick.

Great quality furniture and fast customer service however the date was pushed forward for picking up the chairs we ordered due to shipment delay but I didn't mind that

We purchased a Hatton Dining table, 8 Oscar chairs and a Magic CT Rustic Acacia coffee table from Lounge Lovers. We visited the Fortitude Valley showroom twice and the sales staff were extremely helpful. On the day of purchase we were advised of the delivery date. This evening Shay and Jacob arrived on the confirmed delivery date and after a very long day of deliveries they could not have been more cheerful and obliging. The entire process was a pleasure and our purchases look wonderful in our new apartment.

We bought an Alexis sofa bed from the Valley store. Everyone from the shop workers to the delivery guys were helpful and considerate. Highly recommended.

Had a fantastic in store experience and ordered two chairs. Later decided to order a coffee table which was easily added to our order.
Order delivery communications we’re very impressive and although the stock was delayed four days we were not disappointed as the communication was so good.

On the day we were provided tracking of the driver and an ETA which was accurate.

We recently purchased through another company and had delays of 6+ months with very limited communication and no ability to contact anyone. We love lounge lovers!

Ordered 8 chairs to match our new dining table. Had a great experience from the initial conversation over the phone to delivery. Lounge Lovers kept us updated during every step of the delivery and even provide live tracking! The chairs are comfortable, modern and suit our space so well. Exceptional customer service! Thank you.

Fantastic service In-store and were stunned when the 3 items we ordered were actually in stock… then were delivered 3 days later!!! Unbelievable!! For the delivery, you receive updates and text messages confirming the delivery details and on the day, receive a text that allows you to track the driver and know exactly when they are arriving to your home - totally impressed by your service, the quality of goods and your staff. I’ll be purchasing from you again. Well done and thank you for knowing what customer service is and delivering on it! 👏🏻👏🏻👏🏻

We ordered quite a few pieces of furniture and paid extra for the assembly service. In store staff were wonderful and very helpful. Delivery service was excellent. I received multiple text updates leading up to my delivery date. On the day itself, I was sent a tracking link so I could see exactly where the driver was. This was a game changer as I was able to plan my day accordingly, 100x better than just being given a vague delivery window.

We’ve had a great experience overall. The showroom team were really helpful and prompt sending us the quote with a couple of options and communication was fantastic. Pricing was better than anywhere else I found. One of our chairs did have a little bit of damage on arrival but they’ve organised a replacement within a matter of hours and will be redelivered to home. Quality looks good so now just hopeful they last the distance :)

Beautiful store. Bought a set of the Cafe Dining Chairs and absolutely love them in my home. Really great service and super smooth process.

Very friendly and helpful staff, and a decent range of furniture including plenty of sale/clearance items on the day I visited.
The staff were great, especially considering they have been waiting weeks for the Aircon to be fixed and their workplace is like a furnace!

The staff at the showroom was courteous and helpful despite a few customers waiting in line. They were firm and committed with the delivery dates and Jenny has been communicating with me to provide updates on my delivery. This is really outstanding relatively to all other big furniture stores that hasn't contacted me at all. Keep up the great work & service!

The staff at Lounge Lovers Brisbane provided great customer service - both over the phone and in person. I was given a firm delivery date and was kept up to date on my order. My table was delivered within 10 minutes of the delivery time. A link was also provided which tracked the delivery van's position so I knew exactly how close it was getting. In every aspect, a great experience - I would definitely recommend Lounge Lovers. Jill M

First had a look online, then walked into store, and picked a lounge easily. Happily the lounge was in stock in their warehouse and could be delivered as soon as the next week. Service in store and point of sale was great. Communication was fantastic prior to delivery and on the delivery day. Really great having a window of delivery, and then tracking to see where the driver was at on their route. 5/5

What a lovely team of people to help you choose your furniture. A great selection of lounges, dinner tables, chairs, etc to choose from and all with very good quality. If you're after a nice sofa, don't waste your time, go straight to Lounge Lovers in the Valley. Thank you guys, it was a very pleasant experience get my new sofa and chairs from you :)