Shays Shoes

They kindly altered my new sandal strap for free without any issue. Well stocked, including Birkenstocks, nice layout and friendly, helpful staff. Would recommend.

Shays shoes is an institution in West End, there’s hardly a need for a five star review. They have a great range of shoes, but the best thing is the service. Chato is exceptionally helpful and gives honest fashion advice. Thanks Chato!

First time customer today and I love them. Amazing service and buying was all good! Really happy with my experience. Looking forward to coming back to get some more sandals. :-) Thanks so much everyone!

I love Shays Shoes, not only are they perfect for my orthoptic inserts as most of the shoes have removable inners but they are so comfortable and amazing designs especially Allegria brand. And they are so quick to reply to my enquiries.

Such a lovely local store which is a family owned business! Very friendly owners who were very happy to help and have a great range of stock available! Will always get my shoes from here!

The shoes at Shays Shoes are always of a high quality and made for comfort. The shoes on sale are a great saving and I always know I will be wearing them a lot. The service is always awesome. There is usually a lot of stock to choose from at very reasonable prices. Highly recommended!

Honestly, what is not to love about your experience in Shay's shoes?

Not only have they always provided the best quality of footwear, but the personal, attention to detail customer service, means you always leave knowing you were guided in purchasing high quality footwear to suit your individual needs.

I have on & off got my shoes here over the last 10 years or so & have NEVER been made to feel that I am taking up too much time.

For someone who works 40 plus hours on their feet & wants the experience of trying multiple styles on, I 100% recommend this small business.

Wow! What fantastic customer service. Ordered late Saturday night online. Order received early Monday afternoon! I even received a lovely With Compliments slip and ShaysShoes pen. The shoes are perfect and the customer service even better. Highly recommended.

So happy to find the shoes I was searching for online and love that the seller was Shay's Shoes, a family owned small business with superb customer service. Thank you for the fast turnaround; I'm so looking forward to having another reason to return buy. Appreciate the pen too.

Love this shop! Would normally go in but with times as they are, got some shoes delivered. Arrived so promptly I now have new birkis to wear on Monday. Thanks for making life a little easier in a difficult time.

Great range of shoes not available in most other stores. Easy to shop online with fast delivery to Sydney. The handwritten thank you note was a nice touch - I never write reviews but here I am!

Bought Birkenstock Miramar Big Buckle cognac and I’m so happy with the fit and quality also fantastic service from Shays Shoes top notch speedy delivery. Thank you Shays Shoes I will definitely be back to buy more from you!!! Happy Christmas and New Year 😃

PS Also got got a really cute pen as a pressy...me like 😁

This is the best shoe shop in Brisbane!! Has an awesome selection of different types of comfy and cool looking shoes.
great customer service and fitting advice (Including Birkenstocks!) :)
Not buying from anywhere else

These guys are absolute legends. They’ve been around forever, and they have the best variety of premium and adorable shoes. Their shop is basically history, with it perfectly fitting in with the west end aesthetic. There’s nothing you can’t love about it.

I have ordered shoes from Shay’s online and have been very happy with their prompt service.

Amazing range of shoes! Had a pair of Doc Martens I couldn’t find anywhere else. Lovely staff, will definitely return. Overall a great experience <3

Love this shop. Always has great styles and I always find something here. The professional knowledge and service is outstanding and they provide great help for fittings and suggestions. The Birkenstock service was fantastic.

Had a wonderful experience at Shays Shoes today. Kelly was very lovely and helpful in finding a pair of vegan Birkenstock’s. Thank you Kelly :)

Great service and a good range of hospital work shoes

Excellent service and here in no time in New Zealand very happy thank you shaysshoes staff. Will definitely shop here again x