BWS Clayfield Markets

I walked into this bottle shop to purchase a bottle 🍼 of 🍷 wine to give to a friend we were invited for dinner. Joel, who was the store manager this evening, was very incredibly warm and friendly, helpful , attentive, and a plus a broad product knowledge of what was on offer - without the typical pushy sales pitch you experiencedthese days. I was surprised and happy to hear and see someone with eagerness, motivation, and really his excellent work ethic from the moment I arrived at the store. He verbally told me because "he loved what he was doing." I can't go past, without acknowledging what I just heard. Most of the time, you are met by staff who didn't care at all. This is completely the opposite. Above all, I just want to appreciate Joel for his whole service and demeanour. You can tell he truly cares about tour experience. So to the Management of BWS, you have a great example of an excellent staff with good qualities- please value staff such as Joel ✨✨✨Highly recommended ✨

I have been to this store quite a few times and have always thought of it as one of my favourites as it's a local and has a great variety. After attending the store not long ago I was politely greeted by a staff member named Renae. Once I stepped into the bottle shop I was greeted by Renae’s infectious smile. Renae’s expertise extends beyond the labels. Her genuine interest in people and their preferences creates an inviting atmosphere that keeps patrons coming back. She knows the stories behind each bottle, the nuances of flavour profiles, and the perfect pairings for any occasion.

Rating: ⭐⭐⭐⭐⭐ (Five stars, of course!)

Renae, thank you for being the heart and soul of our favourite bottle shop. Your passion and dedication are truly remarkable and made an experience I will never forget.

Loveliest staff. Renee was super helpful choosing my wine. I’m clueless! Very professional and still joked around and made our experience even better !

The kind young man working today(29/11/2020), was amazing. I was blown away by not only his guest service to others, but in the midst of helping others, I was greeted warmly. This rarely happens at BWS.
He understood the concept of multi tasking, and was professional with all the guests. If I was hiring at the moment I would have tried to steal him. He needs recognition from your company.

Just a small store with excellent and friendly staff. Always smiling and greeted. They might not have what your looking for sometimes, but they're always willing to help with any enquires. Best service I've had. Highly recommended

Got served by a lovely guy this morning.. He made my morning better. I highly recommend shopping here 😌✌

Helpful staff made shopping easier.
Thankyou.

A great wee store with a friendly team.

Great display fruit and vegetables

Small store but good staff

Great service and cheap prices

Friendly staff

Lovely service

Great deals for great booze