Phenix Jewellery

Amazing service from Rebekah Brown, thank you for your understanding, Professionalism and patience in designing my engagement ring, it is absolutly perfect and how I described it to you. A sad event turned into a excited and much appreciated out come.

A heartfelt thank you to Sandra, for your professionalism, profound kindness, patience and lengths you went to, to turn my sad event around. I am extremely happy with the end result. Highly recommend Phenix Jewellery for their excellent service and attention to detail.

Excellent service, quality work, and reasonable pricing. Thanks again

⭐⭐⭐⭐⭐ 5/5 Stars

A heartfelt thank you to the team at Phenix for making my daughter's 18th birthday extra special with the exquisite rose gold bangle! The craftsmanship is exceptional, and the staff was incredibly helpful. Highly recommended!

Have not been to the Murrarie showroom as yet but have always had great personal service when they were in Southport. Highly recommend.

Exquisite work and repairs. Great customer service. I had an engagement ring repaired which looked better than the day I initially bought it.....a sentiment shared by my partner. June Fang was nothing short of a pleasure to deal with during my insurance claim process.

Lori provides great customer service. I felt anxious going to Phenix as my original ring was made at a bespoke, award-winning jeweler. However, I was surprised at the professionalism here. I recommend meeting with them before making a decision on jeweler. They offer great value.

Lori and the team took such good care of us. They sourced the perfect stone and rebuilt my beloved ring. I love it even more than the original! Thank you again for your kindness and the lengths you went to to turn a sad event around.

I was hesitant in going to a company that I had not heard of before. An appointment was made with Lori who immediately put me at ease her customer service was excellent nothing was too much trouble. Very happy with the quality aof the diamonds for my insurance replacement rings and I even spoilt myself and purchased another diamond ring. This company is excellent but special thanks to Lori and the jeweller who was happy to advise and assist not to forget the lovely staff who were very friendly. HIGHLY RECOMMEND!

I would like to say a big “thank you” to Lori on behalf of my elderly parents. It was wonderful how thoroughly, and more importantly, thoughtfully she explained the claims process to them. Your pieces were lovely and your patience was most appreciated. I’ll definitely be back to find a few pieces for myself. Thanks again, kind regards Karen Fraser

Always friendly and beautiful items for purchase.

Had an emergency job, (I lost my wedding rings before the wedding!) They helped out and were completed before due date. Very competitive on price. I've been back since and would recommend using them.

Excellent quality and Service. Angela was amazing in sourcing firstly the most beautiful pear shaped diamond and designed the ring to perfection. Secondly a beautiful and priceless tanzanite which then was put into a creative setting. I love them both and would recommend Phenix Jewellery to all.

I cannot speak too highly of the friendly and professional service I received from Lori Webster who went over and above my expectations to ensure the ring I lost that had to be designed by James from a photo only, turned out to be the beautiful piece it is. As well, Lori, James and AAMI kept in touch throughout the process. Can really recommend Phenix Jewellery.

Angela and her team were amazing.I can never thank them enough for making the most amazing ring for me.Angela was patient and spent so much time with me.She hit the nail on the head and it is exactly what I wanted.

Excellent service from Kasey and Angela. This was such a lovely experience after the trauma of having all my jewellery stolen. A great range of items supported by knowledgeable staff.
Thank you ladies!

Phoenix Jewellery are awsome. My family and I left from there very happy. Lori and team were outstanding. The range of jewellery and customer service was great.

It is refreshing to deal with a jeweller who puts their customer first. We were extremely pleased with the service and quality of product.

Amazing place. Staff were fantastic. Thank you all so much I love my new piece

Awesome staff who helped us get the best value for our insurance replacement items!