David Jones - QueensPlaza

I was on this store this morning looking for a swim suit. Jonathon was on duty & he was delightful. He greeted me immediately offering his service. As I browsed, he knew exactly when to offer me service & advice & when to step aside to allow me my own time to choose. His presentation was immaculate, his report was bright, positive & attentive. Such an asset to you. The women in lingerie need to aspire to learn from him instead of huddled in a group chatting & having me ask for help.

From the moment I walked into the Polo section, I was greeted warmly by this remarkable lady. Her friendly demeanor and genuine interest in helping me made me feel immediately comfortable. Despite the store being busy, she took the time to listen attentively to my needs and understand my preferences for a handbag.

Not only did she showcase her expertise, but she also went above and beyond to ensure my complete satisfaction. She carefully examined each handbag for quality, demonstrating her attention to detail. Her genuine passion for her work was evident as she shared insights into the brand's history, craftsmanship, and enduring appeal.

Her commitment to providing exceptional customer service sets a standard that should be celebrated and recognized.

In addition to her professionalism and knowledge, this lady possessed a warm and friendly personality that made the shopping experience truly enjoyable. She created a welcoming atmosphere and made me feel valued as a customer. Her enthusiasm and dedication to ensuring my utmost satisfaction were truly remarkable.

I highly recommend visiting the Polo section at David Jones in Brisbane CBD and seeking out the expertise of this incredible lady. Her exceptional service, patience, and professional knowledge will undoubtedly make your shopping experience a memorable one. She truly goes the extra mile to ensure that you find exactly what you're looking for, while making you feel like a valued and appreciated customer.

Purchased some items from the men's clothing dept. and was wonderfully assisted by Bala. Very patient and knowledgeable with great advice and service. The store is lucky to have him. (Lots of other staff were busy talking to themselves). Put Bala in charge.

Was approached by a sales person as soon as I arrived at the section I needed. Greeted with efficiency and courtesy. Bought what I wanted and also given samples of range. So yes, I will return as being a senior it was nice to go into a store and not be "invisible" as believe you me that does happen quite a lot today so thanks DJs for good service.

What an amazing shopping experience at David Jones in the city today! Gary, who works at the Creed counter, is fantastic. He helped me with my regular Creed and then showed me a Limited Edition, which i also had to get . He is always so helpful, friendly and professional, a true asset to the company. My wife also had an amazing experience looking to for an evening dress. You know how long that can take! She was helped by a friendly and professional lady , Kayla. Thanks to Gary and Kayla for making our shopping experience awesome 👌 👏 👍.

My wife has written this review.
Maria at the Simone Perele stand at David Jones Brisbane is a joy to do business with. She is knowledgeable, friendly, helpful and went well beyond what would be considered normal Service to sort out my requirements. Nothing was too much trouble.
As an experienced shopper it is rare that you get this level of service.
Maria is a credit to both franchises.

Excellent service from Madison on Sunday morning. She didn't know, so she found out, quickly and cheerfully, and I could make my purchase. So many retail staff can't seem to do that these days, well done!

Thank you Winnie for your great service today. So lovely and friendly.

Also thanks to the lovely ladies at Gucci beauty, sorry I didn’t get your names but great service and the Edie scarlet was the perfect choice for me!

I would like to say a massive thank you to Sky from Carolina Herrera, she was delightful and accomodating with my purchase. Although I ended up buying Armani advent calendar she went above and beyond to help me. Thank you to her! i bought myself an exciting gift for Christmas 💕

Amy at Tom Ford was very lovely. I appreciated her vast knowledge of fragrance and ability to explain it to me. I will be back!

First time to DJ's Queens Plaza. The service I received at the large sunglasses shop in David Jones was fantastic professional, friendly and prompt. The shop looks great, the range is outstanding and the value is super.
I'll be back.

Customer service exceptional, welcoming as walking past a brand welcomed by sales person with a hello and a smile - very friendly place to be. Nice inviting atmosphere.

Splendid retail store, fabulous range of men’s clothing. Chris at MJ Bale was most professional and knowledgeable in helping find the perfect suit . Will return. 🔝

We had the most amazing customer service in the home wares department when purchasing a Breville espresso machine. We were served by George who went above and beyond what was expected and we are very grateful for impeccable service. Highly recommended and will continue to purchase items from this store.

Wonderful customer service in the jewellery section and I enjoyed there friendly customer service with a wide selection of valentines jewellery. Very happy with the customer service provided :)

Thanks so much to Gary in the fragrance department for giving my sons and myself the best shopping experience. He went out of his way to provide great service.

The people at Dior and Chanel were very nice and gave us samples... when we bought products there

I can only extol the virtues of the David Jones staff who attended to my queries during a return. I only wish I took note of the name of the person who served me. The lady was knowledgeable and considerate. I needed to return a faulty item and, in my haste to leave home, grabbed the wrong receipt. This staff member didn’t even hesitate and took the initiative to visit customer service where more friendly staff were able to locate my purchase on the system to reprint the transaction receipt and then my return was processed. I am truly grateful for the excellent service I received.

I always love the Marc jacobs collection here.

My daughter and I just wanted to say thank you to Sophia from Simone Pérèle, her level of customer service was exceptional and we were so grateful for her help. She was so friendly and thorough and continued to follow and assist us right up until we bought the item that she suggested, after a struggle to find it previously.

Thank you again Sophia for your customer service and professionalism!

Prior to her assistance, we struggled to find help from other staff who were chatting amongst themselves and not very willing to stop their conversations and assist customers.