Reid Cycles - Brisbane

Excellent Custer Service. Wide range of bikes to choose from with accessories.

I bought one bike week ago and the staff help me choose the best bike matching my requirements. Highly Satisfied and Recommend this store.

Excellent service in store with Charlie. I came in looking for a mountain bike or hybrid and I was able to test out 3 bikes before settling on the X-Trail 27.5 . The bike came at an excellent discount and I paid an extra $60 for a 4 year service plan which is also great value. They set up the bike and pannier in less than 30 minutes and I was able to ride home. Reid is known nationally as being the best bang for buck bike manufacturer and it's always good to support a local business that makes the bikes that they sell. I had all my questions and queries answered and received a discount voucher with my purchase as well as a free lock and bike lights. If you are looking to buy a bike be it for commuting, road travel, mountain biking, beach riding or anything else I recommend you check it out in store or on their website. I will definitely back for accessories or if I need another bike.

Update: Have had first service and been in a few times for accessories, after sales service has also been fantastic. I bought the bronze level just to make sure my bike is being looked after.

I recently purchased a bike from Reid Cycles, and I can't speak highly enough about the exceptional service provided by Richie and Josh. Their knowledge, friendliness, and genuine enthusiasm for helping customers make the entire experience a pleasure. If you're in the market for a bike, I highly recommend this store

I highly recommend Reid Cycles, excellent staff and great customer service. I had my bicycle serviced before the Brisbane to Gold Coast ride, and Richard took very good care of my bike, ensuring it was ready for my big day :)

Had issues getting the gearing on my bike sorted through other workshops. These guys recognised the issues straight away and got it riding smoothly again. Great customer service also 👌🏽

Purchased a bike online from Reid but arrived with damage to the rear mudguard. Customer support and the Brisbane store was great, I returned the damaged bike and inspected and received a new one.

I have bought 4 bikes from rickie and the boys and what a team there are very generous people and very helpful as well . Would recommend to anyone out there to go for the best service and best advice !! Once again thanks rickie and the boys and meery xmas to you all

Amazing staff and amazing bikes. We bought two mountain bikes from the Gabba store and the kind person did the setup even when the shop was closed.
We went to 99 bikes and also Trek but the quality of the bikes was not as good as the ones here. Highly underrated awesome products.
We will definitely be coming back again.

I specifically dealt with Ritchie to enquire about E Bikes. Ritchie had really good knowledge and advice which made me confident with my purchase. The fellows prepared the bike for me and had it ready for collection the next day. The cost included 2 free services in the first 12 months. Also I took out the bronze service plan which includes an additional 6 services over 3 years for $60. So far in a week I have done roughly 70 k and I am very happy with this purchase. The E Bike I purchased is the Reid Urban + E5000.

I have recently bought couple of bikes for my children from Reid Cycles Brisbane and was so impressed with service I received from John and Josh. From the moment I walked in, John looked after me and my both kids. He gave us options and worked with the kids based on their choices. He prepared bikes for them to do test rides which I believe was the best service a shop could offer as it let the individual have a feel and comfort of bike before it is purchased. John was so patient and even when the kids asked to try different sizes, he basically went and prepared bikes for test drives with a smile on his face. Josh was able to offer bike assembly in a shorter period due to one of my children’s birthday falling within less than a week of purchase. I got a text to pick up the bikes and when I went in to pick up, I was treated the same way as I was treated during my first visit. Overall great experience from start to end. Kudos to both the boys and keep up the good work! Highly recommended!!!

Great shop to buy bicycle. You get a wide range of varieties to choose from.
There are a lot of offers available as well which should definitely be availed.

I wanted an Australian made bike, as it turns out there is no such thing anymore. However my Reid Vintage Bike is an Australian design and assembled in Australia 😁
Very happy with service I received from Richie when I bought my bike and from Rob when it was due for its first service.
CAN HIGHLY RECOMMEND
REID CYCLES BRISBANE 👍😊

I had researched Reid Cycles online and believe they represent great value as well as being Aussie owned. Rob took the time help find the right size and type for both my wife and I. Took a couple out for a test ride and bought two then and there.
I'd walked into other stores and were pretty much left to look around but Rob made the effort to offer his help and listen to what we were wanting to do.
I suggest you take a look at Reid Cycles!

One of the best bicycle stores in the city. The guy at store was kind and willing to help me order a bike which wasn't available before. I would love to buy here.

Awesome Store!
The customer service was very supportive the moment I walked through the store- especially when I didn't really know what I was looking for. They weren't obnoxious, Richard recommended what bikes would be the best for me and allowed me to make a decision without feeling pressured.

I recommend this place for anyone who is looking to buy a bike.

I was on the hunt for the perfect bike for my daughter, and I didn’t have to look any further than Reid Cycles. The staff were so friendly and informative and were able to help me with purchasing the perfect bike. Thank you Reid Cycles, my daughter is very happy with her new bike and we will be back to purchase for the rest of the family.

A great bunch of guys who are very helpful without being condescending. They take the time to explain issues, how they occur, and how to fix or prevent them. The front wheel on my bike came loose due to a faulty nut/bearing and they fixed it under warranty within a few days, now I'm back to riding like a dream again. When I was buying the bike, they were patient with me as I tested out the different handle bars and accessories, and I ended up getting a bike that suited my needs. They even helped me out with a handle bar riser, since I'm quite a tall guy, so I'm sitting more comfortably now. I'm happy with the value of their bikes and their service packages.

Bought the Original Gravel bike in Aug 23. Great experience throughout the inquiries, purchase, assembly, pick-up, then the first service done. If you are a beginner to a bike world, strongly recommending to speak these guys in the Gabba store.

The team at woolongabba were really helpful. The shop is very tidy and well organised. I’m extremely happy with my new bike and the service I was provided from the welcoming team was very impressive.

Great service and provided me with a product that suited what I wanted. 2nd visit they were just as great. Thanks for the pump!