Kmart Stafford

The staff at this Kmart need a big thanks for the amazing service they provide. I witnessed a lady with a walker approach a young male staff member. She asked for woman’s underwear. He asked more questions and next thing a woman brings her a chair and a variety of underwear in her size to see what she likes. She looked so happy. It was the cutest thing I ever seen 😊

Did a big appliance shop to replace items my housemate was taking when he moved out. So I ordered online and picked up at Stafford.
First day picked up my order. Later I went home and realised items were missing. Went the next day to find out what was going on. First was in contact with Lauren. The Kmart staff back there was under the pump. She still found time for me. Heard my issues and was on the case. Later a gentleman named Jacob came to help too. They both “I feel” went above and beyond. If there is an award of sorts, these guys deserve it. Thank you to the both of you’s. Not only did you fix my problem, you did it while being busy and still remained professional as. Great job guys.

Cheers
Matt

Sue and izak are the best sue was running around about 10 o’clock in the morning in circles in the checkout attending to everyone with a smile and izak went out of his way to make sure everyone felt welcomed in the store and found everything they needed best experience I’ve had at this Kmart and I’ve been coming here for about a year now

Wonderful experience..dug an unpriced tee shirt out of the pile,negotiated the mouse maze lined with choc bars to wait for a machine,scanned it success ..couldnt move process forward was getting flashing downward arrow . The one girl staff member was being torn apart. ....Tiptoed away apologised to security for not successfully making a purchase .he laughed..best thing is I saved $8.00. I know I wont ever be back there..theyll be gone in 12 months

Had a great experience at this store with a girl called Charlotte . Our items were not easy to find but she was super helpful to us and did it all with a beautiful smile.

its actually pretty good. most service is very nice. you can OCCASIONALLY find very good discounts!!!!

All items are great, I love spending time here. Price are reasonable and quality. Thanks and see you again!

This 5 stars is purely for Andrew at the customer service desk. He would have to be one of the nicest people I have ever been served by anywhere not just in a Kmart.

Kmart, what more can I say. This store is always clean and well laid out, but understocked at times.
Difficulty finding suitable clothing for non-standard sizes.

Alex who was working at the service desk was very kind and helpful with helping my mum and I products, and Mia who was at the checkouts was really nice to us, they both have really good customer service :)

Bought Legos here for my nephews.

We had an awesome encounter with Dylan, aka “Rusty”. He was extremely helpful and friendly and probably the best person at Kmart. Honestly, he should be on the marketing team because he is very cool and creative. Thanks for your help my friend!

Visiting the Stafford store yesterday, 18.0.2023 I was greeted by a pleasant young person by the name of Sable. Sable checked my items and was very polite and engaging. Lovely customer service experience. Thank you Sable

Super! Never expected a reasonable quality for my first purchase, staff is friendly and ready to help, lot of options to choose from.

I would like to thank Alex from customer service for having a great customer service skills and taking his time to help me find a missing item I’ve lost at the store. He was able to locate it for me and I am very happy it was found and also thanks for the great team at the store. 😊

Outstanding service from Andrew at the Service Desk. He was very quick to respond to my query and exhausted all avenues in order to assist me. Very happy with the standard of customer service and care provided by Kmart Stafford. Thank you for your help Andrew, you are an excellent example to your peers.

Very special thanks to the staff at Kmart especially Emma who took extremely good care of me and offered excellent customer service

Went through self serve and there was a young man there helping everyone who was not confident usind the system....nothing was too much trouble and he had a standout personality......we need you in Health Care..🙏

Good access for mobility devices/chairs/prams etc. One floor shopping. Access from the car park to the center also allows for this. Good sized store with reasonable stock. Helpful staff. If you're wanting something in particular, best to call ahead as the website suggests, saves a wasted trip.

Good spacious store layout with everything easy to locate. Good range of products at competitive prices. I found exactly what I was seeking at a great price. Easy to find cheerful and helpful staff when required. Store has plenty of checkouts. Overall, and as always a pleasant experience. KMart Stafford City adheres to Covid 19 Protocols for check in etc