BIG W Gladstone

Good Store for clothing homeware toys toiletries shoes and washing products plus plenty of other stores outside for clothing eating travel jewellery

The staff person that helped me went above what was expected. She was so helpful! Range of products was good.

One stop for all your groceries.

Nice to buy stuff here!!! Affordable as well!!! Customer Service is good!

Great place to shop easy parking and access to big w very large and wide range of products easy shopping. Staff are happy and very helpful and professional it's a great shopping experience 😀 😊 ☺

Always friendly customer service clean an great atmosphere

Very clean and tidy easy to find what I was looking for

Great service from staff and knowledgeable of where products are. I was in a rush and the last at the entrance directed me right to where I needed to be in and out in just a few minutes. Thank you so much

clean and tidy. great range of mid priced items . staff were very friendly

Had a great Christmas shopping experience believe it or not as soon as we were greeted at the door however 95% due to Kelli in the toy department. What we were looking for on the shelf wasn't quite there, even though we could see she was extremely busy restocking shelves and helping multiple customers it was nothing for her to help us look, after not being able to find the item suspectedly due to being on a pellet out the back she took down my phone number and put it aside for me and called when to pick it up the very next day after locating it, amazing customer service especially this busy time of year. Thankyou Kelli you've helped make our 7 year olds Christmas special as she only asked Santa for a care bear and the 40th anniversary care bears look amazing. The other 5% of the great shopping goes towards how good the stores air con was working, great relief after working in 34 degree heat. Keep up the great service Big W. Merry Christmas 🎄.

Big W... every time I buy online they have everything I want...with other shops I am tired of finally making my mind up on a product to find they don't have it anyway in stock which is so annoying and a total waste of my time... big W now had check in to click and collect... which means by the time you go to pick it up down the back of the store it's ready and waiting...well done Big W you are making my life so much easier...you are ahead of the game...

To many toys for my kids

Ilse are open and spacious/ very helpful staff

Yes was there and I like the place the shop with the very enthusiastic working people and everything you need is there 5 star deserve

They have lots of items, but if you are a larger person, they only keep 1 of each size in stock. Which can be very frustrating, especially when you find an item U like.
And I'm not an online shopper at all.

Whilst at checkout I queried a price on an item , I thought it was a couple dollars lower but that didn't worry me the cashier said she would check and wasn't a problem , I said its ok either way ,I wasn't bother by it but , they gave me a goodwill gesture for my rewards card to say sorry for waiting so long , I was amazed at the speedy price check and service that I didnt expect that but what a wonderful way to serve the customers , thankyou BIG W for always being so happy , welcoming and always helpful ☆☆☆☆☆

Great store, friendly staff great value and quality products

Lovely Employees who always help me when I don't know where a item is, especially the employees in the gaming/TV area. Keep up the fantastic work Big W!!!

was so nice, paige was so helpful in helping me pick the best tv! would definitely recommend paige if you need help!

Great staff, very helpful about online shopping