Bank of Queensland Biggera Waters

Ruby assisted me with all my banking needs and run me through the process very thoroughly.
The smooth transition moving over to BOQ was seamless and Ruby was very professional and understanding leading us to the best decisions without fuss.
Thank you for taking care of our financial needs and making this all possible.

We got great service from Ruby when we switched over to BOQ. She made the process easy and seamless for me and my wife. She went the extra mile to get our settlement over the line which we appreciated very much. Thank you Ruby

Ruby assisted us with all of our lending needs and she was an absolute delight to deal with. She was exceptionally prompt with all communication and very knowledgeable. No question was too small or complicated, she was always happy to guide us in the right direction. From start to finish, we always felt taken care of and that she had our best interest at heart. Thank you to Ruby and the team for all of your efforts!

Ruby helped me get a top up for my home loan to do some renovations on the house. She was very helpful in making me achieve this. If I could give her more than 5 stars I would. Ruby is your gal I would reccommended her to everyone!

I have been dealing with Wayne Sippel of BOQ Biggera Waters for over 20 years. If I could give Wayne and his staff 10 stars, I would! Wayne and his staff are wonderful to deal with, very attentive and respond very quickly to any requests that I have. The service I receive is second to none. During the course of my dealings with Wayne, I have referred many other people to him for their banking needs. I would not do so if I did not have 100% confidence in him and the exceptional service he and his staff provides. I wouldn't hesitate to recommend Wayne and his team.

Absolutely fantastic Customer services, all the way from the staff to the branches owner-manager Wayne. I got all my financial questions answered as well as my new accounts open with little to no wait time could not ask for a better banking experience.

Wayne and the Team at BOQ always provide friendly, personal service and are very prompt in replying to any enquiries. They have very sound product knowledge and ensure all my financial needs are met.

Exceptional customer service. As a previous customer of one of the big 4 I am really happy to have made the swap. The staff are incredibly friendly and have always been helpful. Would recommend this branch to anyone.

A great team, Wayne & staff always ready and willing to help with whatever is needed. So friendly and welcoming. Love this bank.

Wayne and his team provide very personalised service. Nothing is too much trouble, and I always come away feeling like a VIP.

This branch has a very friendly and very helpful staff.Thanks a lot for always looking after your costumer.

What a great team, haven’t had that sort of service from a bank in many years. Wayne couldn’t do enough for me, good old fashioned service, can’t recommend them highly enough

I love the personal friendly service I always get here. Nothing is too much trouble. That's the difference between BOQ and the big 4. Would definitely recommend!

Staff are always friendly and attentive to my needs. Nothing is a problem when asking advice regarding my loans. Highly recommended branch.

Have been dealing with Ruby Dean and Tayla Cook on Finance for our new Build they have gone above and beyond to help us recommend them 100%

Really customer focused with excellent advice . Very friendly. Easy to park nearby. Situated in great shopping complex with all groceries / Pharmacy and Butcher 👍

Amazing customer service! Ruby and the team went above and beyond to help me. I highly recommend BOQ Biggera Waters!

Great Staff and Old Fashioned service with a Smile.Made getting my Car Loans a Simple Process .Thank - You

Always excellent and accurate customer service from the team here over the past years of being a customer.

A great team of staff who genuinely care about your banking needs