Merrell Harbour Town

Just had an amazing customer service experience here thanks to Jacinta. Buying shoes is always a challenge for me as I can be very particular due to medical issues with my legs. Nothing was too much trouble and Jacinta was very helpful and professional to the extent I bought a second pair of shoes. Quality product at reasonable pricing and old school customer service! 🤠

Purchased shoes today, very impressed by your lovely staff. It was the end of the day and Jacinta was full of energy and impressively knowledgeable on all of your inventory and products terms. Thanks

Just finished shopping here and I experienced the best customer service by Lorelai in as long as I can remember. She was so polite, friendly and really knew her product, the shoes!!!

Have been in a couple of times on a Saturday and the customer service is excellent. The girls are so helpful, knowledgeable and patient trying to fit you the perfect hiking boot/shoe. Nothing is a problem and my partner & I have come away very happy customers all due to the customer service.

Picked up some nice shoes here today and had the absolute pleasure of dealing with Kyle, both on the phone and in person. Totally knows his stuff and loves the products he sells.

Although it was a super-busy day, he was attentive to everyone’s needs (multiple serving) and didn’t rush anyone.

Top guy and much respect for doing retail so well during busy Black Friday sales 👍🏻

Fantastic service, staff at Merrell in Harbour Town went above and beyond to help us today.

Outstanding, above & beyond customer service. Sarah looked after us & we would thoroughly recommend her. Her product knowledge & friendliness was extremely good. So professional.
Hubby road tested the hiking shoes same day & loved them. So supportive & light.
Worth the $$$
Thanks Sarah.

Excellent service by Kyle today. Busy shop, but I got what I needed and love my new shoes! Can definitely recommend going to see Kyle as he knows the shoes inside out. Awesome.

Very impressed with the high quality of customer service and knowledge of the product of the girls these last two Saturdays. Thankyou for the positive shopping experience.

Kyle was FANTASTIC. Knowledgeable about the product, helpful not pushy, there when we needed but not in our faces. We’d definitely come back & purchase from this store & Kyle.

Service was great. The quality of shoes so far have been awesome , and comfortable.

Excellent customer service today from Jessica. She was very pleasant, helpful and knowledgeable. Great customer service experience.

Outstanding customer service
No pressure to purchase.
The boys provided a comfortable shopping experience.
Well done!

4th of December, great friendly staff. Surprisingly good range for an outlet store.

Paid them a Visit today. I was very impressed with the service from the staff. Were professional and responsive. Well done guys.

Knowledge staff and good products. I found exactly what I needed

Friendly staff and very nice prices for fine products.

friendly, good prices, good products

Great staff Good quality clothing and shoes

Awesome shoes, I never buy anything else now