Kmart Bass Hill

I've received many online orders from this store. Orders are dispatched very quickly and most importantly arrive very well packaged. Thank you Bass Hill Kmart staff who prepare online orders! 👍

Such a disgusting store to walk around. Nothing is clean or organised turning you off buying.
Use your staff to present the store in a way that customers want to walk around. Absolutely no care factor the last 4 times I’ve come to KMART BASS HILL.
Up your game..

One of the stores I love to visit from time to time, happy with the service they provide.

Kmart Bass Hill is one of the best kmart's Ive been to ever. The shelves are stocked exquisitely with no loose stock anywhere. Even better, I got the best service from a young exquisitely, amazingly, girl Aisha. Kmart manager if reading this, give her a pay rise.

Kind Regards

Great staff, store is always clean & maintained with prices always being updated & accurate with stock placed correctly throughout the store when I visit.
I would highly compliment & recommend Zara for a more managerial role in the store, Zara was at the customer desk up the back today, she went above & beyond to assist me locating an item that was lost, during this she had to multitask as the store was busy & answered all questions chucked her way, she had in depth knowledge of the policy’s & the system she was using & she also ensured that I was looked after with all other shopping needs, would recommend this store for there amazing staff like her.
Will come here instead of Bankstown now for her efforts, it really showed compassion to help people

Love Kmart, especially the Bass hill store . My go to for any storage and organising needs for my home .

Always like a good Kmart shop, staff are quite nice when you need something but most of the time are minding their own business (which isn't a bad thing!). Overall not a bad place to get all your essential stationery or clothing needs.

Went into Kmart and the Security at the door was so lovely, poor guy just doing his job asking to check everyone’s status and QR code’s you can tell it was not easy task for him but he maintained professionalism and a smile. Made my experience pleasant !

I’m not gonna lie, Bass Hill Kmart is the best in Sydney. It’s big, clean and honestly a pleasure to shop at. The only downside I would say is the checkout speed, it’s not terrible but more employees on hand to help with the often
unresponsive machines would be great to see.

Mostafa was extremely polite and helpful. Managed to locate a product that was difficult to find by other staff and self. Thank you, for your patience, professionalism and care.

Guy on doors does a great job. Other shops in centre should take after him would make me feel alot safer. Still people not wearing masks, covid safe check asking for vaccination check.. well done kmart

I go to Kmart to buy 3 things and come out buying 10 different things that I didn't need.

I went to return an online order and the process was smooth.

This Bass Hill Kmart usually has more available stock than the other branches nearby.

The young woman at the customer care counter was fabulous. V professional. Able to multi task ( assist me with the photo's I waned to print) at the same time tending to the seemingly never ending line of people wanting to exchange or complain.

Always my go to Kmart, forever finding good bargins here! Their shelves are usually full of stock and the place is always busy. About 8 self serve check outs and two services checkouts.

Best K-mart I've ever shopped in (including US stores). Shop there all the time. It's huge, has friendly staff, and is incredibly tidy. Especially compared to the Bankstown store, which is frankly, a train wreck.

I had a trampoline delivered today and some parts were missing when we started to assemble it.
I called up the Bass Hill store around 5.30pm and spoke with the manager and he spoke to the couriers and arranged for the missing parts to be sent tonight. They have just arrived at 7.45pm! Absolutely amazing customer service from The Kmart team!!
Thanks

Best Kmart can always find what I need there, parking not too bad either. Staff very helpful too

I'm impressed with the man standing and greeting customers at the front door. I love it!
Kmart here is better than Kmart Bankstown!
More stuff, more services and I guess it's even friendlier.

I got serviced by a sales consultant name Jacoub what an amazing smile and great customer service he provided . Well done for this intellectual salesman . Well done Kmart team

meet a lovely and helpful worker called "Peter Geroeo" (something like that) helped me find my son after he had wandered off. Overall good shopping experience and lovely staff.

10/10