Shell Coles Express Randwick Frenchmans

The staff at this servo have always struck me as being above average polite and helpful. But I was still delighted when Ashraf helped me after I left my bus card behind at the counter while purchasing one of the fresh hot pies and dollar coffee there. He was genuinely sympathetic on my behalf that I had lost the little card, and looked around very helpfully all over the countertops and came around and searched on the floor and around the entrance in case I dropped it there. He regretted not being able to sell me a new card because they don't yet have OPAL permission there. These guys always help and keep tidy and do a hundred and one small things for fussy people and their helpfulness and happy attitude somehow always creates a microclimate you can walk into when you're getting your petrol and stuff. I'll keep going back there purely because it's always a pleasant experience :) Thanks guys :)

It's a nice petrol station to pop into get whatever you need go it's very nice.

Mishal was very helpful and very friendly....He always checks the date of expiry for perishable food before selling it to the Customers

I have been frequenting this store for years, great bargains, fresh food, very helpful and pleasant staff always.

The first Australian supermarket that my wife, my younger son and I came to know since the first day of the Year of the Dog was Coles. Here and the Shell station caught my eyes on February 20, 2018 as I needed to refill my rental car for the first time and wanted to find out what exactly was Unlead 91 and how much did it cost per litre. My family bought something for our breakfast and I found out that it was just AUD1.51 per 1 litre of Unlead 91!

above average petrol cost

A petrol station

Fine as a petrol station, nice staff.
Terrible as an Express. Not really an option to pop in and pick up something for lunch / dinner. Should be more like a Woolies MetroGo.

No diesel

Most disgusting toilet!! And I have travelled. Unclean, unhygienic, no toilet paper, Horrid.

I came to this petrol station at around 9pm Wednesday 12th of July 2017 and bought a coffee and some fuel. When I asked to use the bathroom the attendant told me that someone had locked the key in the bathroom. When I went outside another gentleman had walked in and was immediately given the key. Basically the attendant lied to me about this. I cannot find a reason why he did this to me as I was dressed respectably and was driving a car being sober and polite. Maybe the management of the petrol station can explain to me why an attendant can summarily decide without proper reason to deny a customer use of the bathroom. This is disgusting and should not be tolerated by anyone. Please replace this staff member with someone who understands respect for the customer.

The pump is not working, charged 10 litres of petrol in like 2 seconds, and my car was still empty after that of course, asked the attendant but she said it was the first complaint so she couldn't do anything, avoid this station if you don't want to loose your money

Hi Coles, do you pay someone to stick to their phones in the counter? No greeting, no thank you, no bye-bye, he didn't even look at me. ONLY PHONE!!!! FIRE HIM!!!!

Extremely rude manager

Disgusting customer service
Disgusting attitude of staff

융통성 0% service is really really bad.