Bing Lee Casula

I recently bought a Dyson stick vacuum cleaner at this shop. Excellent customer service, pleasant behaviour. Joe, the salesperson who served us needs a special mention. My husband and I were enamoured by his helpful nature, he spent a lot of time reviewing the products that we were keen on getting.thank you so much Joe. I strongly recommend this place.

Bing Lee is an awesome electronics store! They have a wide range of gadgets and appliances, and their customer service is top-notch. Whether you're looking for a new TV, a kitchen appliance, or some cool tech gadgets, Bing Lee has got you covered. They always have great deals and promotions, so you can snag some amazing bargains. Plus, their staff is super helpful and knowledgeable, making your shopping experience even better. I highly recommend checking out Bing Lee for all your electronics needs! 📺🔌🎧

I have been dealing with Bing lee casula branch for a long time and today I had another great experience dealing with Mr. Khan from their customer service department very helpful and patient with a nice smile on his face. When I failed to find the item I was look for as it was out of stock he did his best to contact other branches over the phone to find it for me and he succeeded.

Thank you Mr. Khan

I would like to thank Jimmy, Ryan & Michael from the Casula store. Great customer service. Knowledgeable staff, very respectful & helpful. They are always eager to help me over the phone & recently instore. Down to earth guys who not only listen but go that extra mile to assist their customers.
They make you feel welcomed instore but more importantly they make me feel like a valued customer, like a family member. My family have been loyal Bing Lee customers since their Marrickville store day's.

Really happy with my buying experience here at Bing Lee Casula. Everything was done over the phone. I called up looking to purchase the Westinghouse Double Oven. Spoke to a lovely guy named Thai who was able to check the stock availability, made the whole price matching inquiry process so quick and smooth (no awkward haggling involved) and threw in the free delivery too. This is what customer service is about: knowing what the customer wants and being able to deliver it quick and efficiently. New oven was delivered the next day without any problems.

Purchased a fitbit for mothers day which was damaged in the box. Sent away to fitbit who knocked back the claim, Jimmy the store manager, rang and offered to replace the unit free of charge. Absolute brilliant customer service. Would highly recommend.

Great customer service, got cold feet and changed mind after a purchase and Thai was fantastic. Re-organized a full service delivery, made no fuss and was really understanding of our decision. Very happy with our new machine, Full service delivery is excellent they took old machine and delivered and installed new one, no need to worry about disposing of large boxes or old machine. Such a fantastic option to offer customers.

A HUGE thank you to Khang and Kenny for personally delivery my washing machine to me !!!! I had an issue with an existing washing machine which had to be replaced under warranty. The minute I walked into the store, Khang the store manager was absolutely incredible !!!! He made sure I got the exact washing machine I wanted. There was an issue with delivery dates not aligning and Khang and Kenny personally delivered and installed my new washing machine. Absolute legends !!!!! Thank you, thank you !!!!

Excellent customer service, I was served by Thai and he was so helpful with explaining the products that I was interested in. He was very easy going and very polite. I brought fridge and freezer, sound bar and washing machine plus other things. Very nice sales people as I was waiting for my products i had 2 people ask if I needed help. Both were polite and friendly. I recommend to have a look here 1st

Bing Lee are unbeatable on pricing AND customer service. I had placed a large order with good guys and 4 months later, the goods were still not available, i was told another 3 months 😠..I went to Bing Lee, they beat the price and had 75% of stuff in stock. I always go back to Bing Lee. They are the best. Highly recommended!!

We have recently purchased appliances for our new home. Lina helped us with the selection of our appliances for our new home. Lina was helpful, knowledgeable and made the process of choosing appliances for our new home very easy and enjoyable. Lina went above and beyond to ensure we were fully satisfied and was always available whenever we had questions, even after we had purchased all of our appliances. Excellent customer service and it was a pleasure dealing with Lina.

Order was smoothly processed, and quickly available soon after the store opened. Service desk attendant was informative and nice, and directed me to the loading dock to pick up my order. Store hand was disinterested (maybe because it was very hot and windy) but knew exactly where my aircon unit was, and even loaded it into my car, making it look easy. It was actually very heavy so I appreciate that help.
Thank you for your service here, I will definitely be ordering online again.

Visited tonight, the team member who helped me purchase a Phillips air purifier was so friendly and helpful and shared his own experience with his own. Have purchased before and always got good service in the past. Thankyou

Customer service is excellent. The manager was fantastic, we bought a TV a week ago and after contacting him today he was able to resolve the problem on the same day! We've bought many appliances from here over the years and the first time we had an issue Jimmy resolves it straight away. Absolutely outstanding.

We wanted to purchase an automatic coffee machine and after some intense research went to Bing Lee at Cross Roads. DeLonghi were having a promotion tied in with Bing Lee. Sales assistant Lina was courteous, knowledgeable and very helpful through the whole process. Unfortunately, we applied for the Bing Lee promotion offer on line incorrectly. We contacted the store manager, Jim. Typical of the service we have always received from Bing Lee Cross Roads, Jim assisted us in every way and we soon received our promotional gift. It's service like this that makes us loyal to Bing Lee Cross Roads. Thanks for the great service.

Bing Lee is always amazing and the staff at the Casula store were just that.

Made my purchase in the morning and my click to collect order was ready in under an hour. There was no wait at the store, everyone was covid safe and very polite and my total pick up time was just a few minutes, I’m very happy with my experience and with my Purchase.

Thanks Bing Lee..

I had to return a Bissel because the spray was not working and I was surprise how quick and easy was the process was. They offer me to get. a new product, but they didn't have the model in stock but quickly check if the closest store had and called to confirm and inform that I was on my way to pick up. Hassle free!

Customer service was amazing. The guy explained so much to me about the heaters.

Went to Bing Lee to purchase a replacement printer. Although there weren't many available, I was able to buy a quantity printer for an acceptable price. Leon was very helpful and has good product knowledge.

With shops closed during covid I wasn't sure if Bing Lee was open, when I got there, it was obvious that it was click & collect only. So I ordered my item online while sitting in my car. Went to the front table within 5 minutes of ordering and receiving my confirmed ordered email. Hoping my item was ready, I asked the guy to please check, it was and collected my much needed wifi extender.