Snooze Crossroads

My wife and I walked I today looking for a queen bed frame for our spare room. We had a specific budget..until we met Rahul.

Rahul, didn't dismiss us when we mentioned our budget and showed us a couple of options. He ended up showing us a bed frame which was floor stock and with his help he did his best to keep it within budget.

We can't thank him enough! He is a fantastic salesman!

Very welcoming atmosphere and the staff are soo friendly, treated us just like family. As soon as we entered the store we were welcomed in and the store owner took us through the best options with the results from the sleep scan. He also offered us an amazing price! Altogether this experience was the best I have ever received! Thanks Snooze

Had a great experience here, I was assisted by Karen who was so friendly and helped me find a mattress best suited to me. She made it easy and was super knowledgeable in finding a mattress that fits my needs and was within my budget.

Thank you for the brilliant service 👍.
Even though was late for the day but I received the best service that I’ve ever been served.
Lowest prices that I never had before👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
They gave me unbelievable prices for the luxury bed Tempur.
You will never find anywhere like Snooze Crossroads.
Well done team👏👏👏

Spectacular service from the staff here at Crossroads. Rahul, in particular, was extremely helpful and went above and beyond with our purchase of a Madison St Regis. He is extremely friendly and informative, with great knowledge of the products. Hope he gets a raise and many more awards for his efforts!! Highly recommend him and the staff for any bedding needs 😊

Cross road snooze we bought mattress and the bed frames. Rahul who attended explained different options and given information to select the mattress and bed frame with well informed decision.
He was friendly and courteous and down to earth to help out of the way.
Visit snooze Crossroad for your mattress and ask for Rahul.
Fantastic experience and Happy customer .

Went into snooze crossroads today with my mother, both of us looking for a new mattress but not looking to make a purchase today. We were taken care of by Rahul, who provided us with exceptional customer service, showed us a varied range of different mattresses that could suit what we are looking for. Rahul was able to give us a great deal on our mattresses that we could not pass up so we both purchased a mattress. Cannot wait to for the new mattress to arrive and start having better sleep. If you are looking for a new mattress, I highly recommend going to see Rahul and the team at Snooze Crossroads.

I have very good experience with store, staff was very welcoming and helpful. one staff member Mohid was exceptionally good he explained everything very well. we were very confused which one we buy but he made us explain all the features so well.

Best experience at snooze casula. Rani the youngest staff member of the shop did amazing explanations of the mattress and made feel very comfortable for me and my teen aged daughter. Thanks a lot Rani. Rahul was very helpful too.

Hulya was fantastic, product knowledge was spot on. She has a gentle approach and I’d happily recommend her for anyone looking to buy a new bed. Thanks to Amit as well for his professionalism.

Went to the store thinking I already know what I need but realized I was wrong with so many options available.

Good thing, Rahul assisted me. He andwered all my questions patiently and was not like other salesman. He listens and recommends base on what you need instead of just rushing you to close a sale.

I recommend this shop if you are looking for a bed. Many choices at different price points as well.

Had a very good experience with team member Rahul, he was both very friendly and professional and helped sort us out in quick fashion, absolutely amazing interaction with Rahul. Bethany was also very friendly and quick to help us as we were finalising our purchase and kept our mind at ease during our transaction. Both fantastic team members and would recommend if you need help in purchasing a bed or mattress.

Exceptional customer service from Rahul, Amit and Prerna. We had an issue (not Snooze’s fault) and Rahul was our first point of contact. He was excellent! We then spoke with Prerna and she also excellent. Prerna resolved the issue very very quickly. Very impressed with the customer service and quick response/resolution. Thanks again Prerna!

Bought the Mattress and bed and pillows on 24 July 2023. He explained everything and gave me a great deal. I was greatful to follow the manager's advice to get the bed professionally assembled. If you are looking for a bed, I highly recommend to give snooze a look, it will definitely be an unforgetable experience.

The most helpful and professional staff!! Big thank you to Rahul, Bethany and Rosy for their amazing service in helping me to find my dream mattress. Highly recommend the Crossroads Snooze store for any of your bedding needs.

A great store and got the right advice regarding mattresses. The store layout is great and is much bigger than few other Snooze stores. You can thus find more stock and hence make a better informed choice.

Amit Wagnoo is a very knowledgeable person when it comes to mattress and pillows and spent a lot of time explaining the different range of available products.

One of the other differentiators I found in this particular store is that it has its own unique design of beds which are displayed prominently near the entrance and these colour choices maybe of more appeal to multicultural and other ethnic groups.

If you are in this area and need to make a choice between the other mattress shops, pick this one up.

It's hard to find good quality furniture these days but Snooze provides an excellent range of timeless bedroom pieces. We have received great service at this store from Rahul who has gone above and beyond to ensure we had an excellent customer experience.

Our sales assistant Karen was fantastic when we went over the weekend to purchase a new frame and mattress. We asked a few questions which she was only too happy to answer. She gave us time to think about it overnight and we returned the next day to do the deal. Amit the store manager also assisted and he too was fantastic. Highly recommended.

Called up and spoke to Rani who was extremely friendly, patient and knowledgeable even though I was not making a purchase. Will definitely come to this location next time. Highly recommended!! Thank you 🙏🏻

Absolutely fabulous customer service and loyalty from Rahul and Mohit and Karen. Best bedding store in the world, customer since 1998!!!