Bilby3D - Sydney

Helen & Alex are extremely helpful everytime I've been back with any queries or buying products they share their wealth of knowledge when it comes to 3D scanning, printing & consumables to achieve the best results. Will definitely be back!

Having purchased my raised 3D E2 printer circa 8 Month ago nothing but praise for the business and their attitude to helping the customer this was expressed from the consultants all the way to the owners and is clearly a culture they have fostered.

Their communication is excellent and after sales service cannot be faulted

Given how complex these machines are there was a rare minor issue covered under warranty which if purchasing from a grey importer i hazard a guess you would be hard pressed to obtain an outcome.

When selecting who i purchase from price is NOT the only consideration as they are an authorised dealer their support is excellent

Will also continue to purchase all filament and parts from them

Simply put just click the add to cart option your in good hands :)

Good product range, good service.
Just make sure you push the door handle all the way down before you give the front door a good tug; I actually thought it was locked until she opened it from inside.

BTW, there is parking up on L2, but the underground visitor parking is right near the closest fire stairs to the store as well. (Level 2)

I am a MAKER and have been buying parts, PETG filament and PLA filament for my Flashforge Guider 2S from Bilby 3D for about 9 months now. I'm not a huge customer I've probably had 3-4 orders each in the $75 - $120 range. Recently I had a question about a part that I ordered, I had a fast response from the Helen in-store and and when she wasn't sure of part of my question she had TECH support respond. Not only was my question answered they offered to send a replacement at no cost. My issue was small, about a part less than $10 and fixable by me but this kind of customer service is refreshing. I now have a second printer and thankfully they will have parts that I may need. I'm finding the 3D printing communities very friendly, helpful and willing to share. Keep up the great work Bilby 3D!

Great range of specialist 3d printer filament in stock

Great service, ordering over night on a long week end. Ordered parts New Years Day, Received phone call that my order was ready .Picked up 2/01/18 and had printer up and running 1 hr after I collected.
Thanks Guys.
Alexandria pick a bit difficult to find

I bought a Flashforge Dreamer from Bilby's just before Christmas. I found their knowledge, help and after sales service to be excellent. I went back only last week and bought a 3D scanner. Once again I received excellent service in the store and super after sales service. Prices are reasonable and online store is well stocked. Usually receiving items within a couple of days. I would definitely recommend Bilby's 3D and will use this company for all my 3D printing and scanning requirements. A great thumbs up from me. Roy kelly Sydney

Without a doubt or word of exaguration, this was the best instore shopping experience I have ever had! The enthusiasm, product knowledge and passion of the staff I initially encountered here (and on each subsequent visit) is both amazing and contagious! Big thanks to Leigh for getting me started out on the right track of my 3D printing experience. #PCDinOz

Had a great experience at Bilby3D. Received lots of help in selecting the right filament for my specific 3D printer. Definitely recommend Bilby3D to anyone looking for 3D printing products & accessories.

Great service and friendly staff. Would recommend newbies to head here or pros as well.
Seriously can not commend them higher for putting up with my disaster of a machine, helping to fix it and the purchase of my new one
Thanks guys and girls

I’m a complete novice with 3D printing, I went in on Friday of a long weekend just before closing and Alex who served me was very helpful answering questions I had and was happy to run through some tips and tricks of using different filaments.

Great service and spare parts available here than most other stores. Helen from Bilby3D Alexandria is also great, she's very polite and informative!

I can't praise this company highly enough! Helen especially bend over backwards to give me THE BEST service I have ever had. A big thank you to you both!

My favourite 3d printer shop, good quality filament selection and accessories. It's pretty hard to find though - I park on a guest parking and take elevator to the 2 floor and go around 2 corners.

i was looking to puy a 3D printer and i couldn't really any find a good places to buy a 3D printer so i asked a friend to had a 3D printer and they recommended me to bilby and a few days later i bought a flash forge dreamer and the customer service was great the delivery amazing and overall just a great place would recommend to everyone

Knew what they where talking about. Prices a bit high but that's Australia in a nutshell.

Had a large variety of specialist goods.

And for anyone who reads the one star reviews, don't think 3d printing is plug and play. This is still an in depth area where you need to do your own technical research and work.

I couldn’t recommend Bilby3D enough. The staff are super professional and helpful!

Great place for the purchase and repair of Makerbot and FlashForge 3D printers. They always seem to have the knowledge, parts and consumables I need. I shop there often.

These guys have an amazingly high level of knowledge customer service is second to none highly highly recommend

There might be cheaper around but support you received is fantastic : )

Fantastic 3D knowledge and service... Lee was very friendly and helpful! So glad we found your store. Cheers, John