Paediatrics@Blacktown

Very good. Would recommend the doctor actually listens to you and wants to help your children

Dr Grace Vizcarra is great, she has seen 2 of my children, one since newborn and one since 10yrs old. She is very thorough and patient with babies and older children alike. I have no complaints with her at all. My only reason for giving 3 stars is because I can never get through when I call the phone number to make an appointment and there is no answering machine to leave a message for a call back. I've tried calling at different times, on different days, but still never get an answer. I tried for months to get through just to make an appt. The only way to get in contact is to physically go to the office, which is very inconvenient.

Look, I don't have anything against Dr Vizcarra - she does a great job when you're in front of her, but the response rates, both via email, or telephone are horrendous.

You need to call MULTIPLE times in a row (basically jam the line) in order to get a response, and if you email you can almost forget about getting a response.

We've also just learned that a pathology test we did a year ago still didn't have the results forwarded to the specialist we were referred to, and we need the results for the specialist appointment.

All in all, it's just disappointing to have to be the one doing all the legwork, and having to spend hours out of your day to try and contact the centre and get answers, book appointments, etc.