JB Hi-Fi Artarmon

Had an amazing experience choosing a router at JBHifi Artarmon. Firstly, staff member, Jonah greeting me at door and guiding me towards what I was looking for. Next, Brandon, a true lad, helping me pick the right wifi router for my house, got me the best price and explaining the set up process. Very knowledgeable, patient and pleasant all around. Take it easy guys! All the best!

The service and knowledge of the team is outstanding!! I'd like to thank Nick in particular, for looking after me. Nick is a very knowledgeable young man, with great manners. Very patient as well. Thank you so much Nick for making my JB HI- FI experience amazing! You deserve a promotion and a pay rise 👌

Emma gave the best customer service experience I've ever received at a JB Hifi hands down. She was extremely knowledgeable about the products and actually cared that I picked the right one for my needs. Highly recommended. Thanks again!

Always 5 star service here. After a terrible experience at another JB, we received expert care and support from the knowledgeable team here, walking away with exactly what we needed.

This is my second amazing experience with the team, who helped us back in September as well.

No pressure to buy, not pushed into a high price bracket, each experience has been meeting our budget minded needs. Thank you so much team!

Excellent service and very quick! We ordered a bar fridge on Saturday afternoon, and it was delivered on Sunday morning, at the busiest time of year. Highly recommend these guys!

Thanks to Sally (incredibly helpful and insightful) who made the experience so smooth and easy! Would absolutely come back for all our JB Hi Fi needs!

As normal, hence why this is my tech shop, the staff were helpful, knowledgeable, and efficient.
The only retail place to go for tech stuff, and I’ve working supporting small businesses for the last 25-years. 😊🤙

only possible gripe would be finding staff not busy w/- other customers...
BUT, is always worth waiting, for the purchasing model JB adhere to means they have much more 'malleability' re: haggling.
[for e.g: 1×SONY BRAVIA TV @$2500 rrp, the G.G next door moved as low as $2250.. JB Art. sold to me nearer to $1800, due to the diff. o'head.]😉

I purchased a Samsung tablet over 3 years ago and didn't have the proof of purchase, which I needed for Samsung service. Anyway, I went back to the store to request the proof of purchase and they did their best to find it for me, as it turned out they actually resolved my issue (I had my tablet with me) and I didn't need to go to Samsung service (would have cost me min $66). I am a happy customer! Many Thanks.

Always quiet being on the top level of the homemaker Center. Friendly staff and convenient parking

This store will look after you. I preordered a phone which had a promotion for a few Google products included, when they didn't appear after a number of weeks Brad and co. took it upon themselves to make sure I got what I was entitled to and keep a happy customer. JB Hi-Fi as a whole company has maintained excellent customer service in every interaction I've had with them over the years and the multiple devices I've purchased from them.

Excellent click and collect services. Staff were helpful.

Shoutout to Andy being a legend. He was super friendly and helpful when I was looking for headphones near closing time, cos I needed a pair for the gym. He was super helpful even though they were getting ready to close. With his help I found some beats headphones at an amazing price. Super happy and will definitely come back to shop here. Thanks again!

The management team went above and beyond in a warranty claim for me with Microsoft I can't give them enough praise.
Lovely staff and a quiet store that isn't too busy.

Excellent and informative service at Artarmon store.
We dealt with Farshid (54113) who gave us great advice when we were choosing a new TV. Thank you

Great staff knowledge, advice. All friendly and looked to help. Excellent experience each time I shop there.

Huge thank you to Jesse and Andy for helping me with two purchases today. They were both super helpful and delivered a fantastic customer experience. JB Hi-Fi should be proud of this great pair. Thank you!!!

Staff lovely and helpful found what I was looking for

The sales assistant Genevieve and store manager Ryan were excellent. I was attended to very quickly at an albeit quiet time. Finding stock of an iPhone 12 Pro Max was very challenging but Genevieve called 3 or 4 separate stores just to find me one and ordered it in. Ryan signed me up to a new JB Mobile plan and the number was ported in a matter of seconds. Genevieve managed to price match a few other items and discount a few others. Good store experience. Both assistants were warm, friendly, welcoming and made my day pretty awesome! Will be back!

Me and Fam had an awesome experience at this store JBhifi Artarmon. Commendable associate named BRANDON, knowledgeable and easy going. Tanx💪🏼…